cannot show file/image requester. It locks up and does not even close
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Hi, when I try to open the file/image requester to select an image, it locks up, and I cannot even close it, if I try, the window remain on the screen and I can open other tools/windows and if I try to close it again it closes the other tool/window. And I dont't know if it's related, but I cannot upload some pics, the multi file uploader looks like is, well, uploading, but after refreshing, nothing changes. Maybe it's the picture size, about 2 MB, but it's strange. And I did'n read anywhere about limits. Any thoughts?
What browser are you using? Operating system?
So, to be clear, this happens when just trying to use the "choose file/image" window? Within the dashboard? Or just when trying to ADD a new file?
So, to be clear, this happens when just trying to use the "choose file/image" window? Within the dashboard? Or just when trying to ADD a new file?
Sorry for the missing infos.
The server is on a linux machine running suse 10.3 with apache2 php 5 mysql latest.
About the browsers: I tried firefox on the same linux machine and on a couple of windows machines, all with xp sp3 and latest firefox, 3.05 I think.
As soon as I try to open from anywhere the file/image window I get the lock. From edit mode I mean. When adding a new file from the dashboard, I can upload files but I have another problem, an image of 2 mb uploads, doesn't show and doesnot give errors, just uploads ok with the multi file upload and not at all with the quick upload, but either way the file does not appear on the destination folder in the server.
By the way, about the main problem. I just tested on a third windows machine and it works on both IE (I never use that, really) and firefox. So I tried to update java and after updating to the latest java (1.60.11 i think) firefox locks up as above and IE does work, but maybe I have to reboot to let IE use the nuw java, I'm not sure.
So it's java's fault, at least it looks like, but how is it possible? I think you had noticed before, no? Well, thanks for now. I hope you can help me fix this, because I really like your project.
EDIT:
I understand know what you asked, the file manager is the same as the file/image window. I never saw the file/image window before now, so I did not realize. And the file manager works fine apart from the upload problem.
The server is on a linux machine running suse 10.3 with apache2 php 5 mysql latest.
About the browsers: I tried firefox on the same linux machine and on a couple of windows machines, all with xp sp3 and latest firefox, 3.05 I think.
As soon as I try to open from anywhere the file/image window I get the lock. From edit mode I mean. When adding a new file from the dashboard, I can upload files but I have another problem, an image of 2 mb uploads, doesn't show and doesnot give errors, just uploads ok with the multi file upload and not at all with the quick upload, but either way the file does not appear on the destination folder in the server.
By the way, about the main problem. I just tested on a third windows machine and it works on both IE (I never use that, really) and firefox. So I tried to update java and after updating to the latest java (1.60.11 i think) firefox locks up as above and IE does work, but maybe I have to reboot to let IE use the nuw java, I'm not sure.
So it's java's fault, at least it looks like, but how is it possible? I think you had noticed before, no? Well, thanks for now. I hope you can help me fix this, because I really like your project.
EDIT:
I understand know what you asked, the file manager is the same as the file/image window. I never saw the file/image window before now, so I did not realize. And the file manager works fine apart from the upload problem.
well we don't use Java for anything, so thats odd.
it wouldn't shock me if the multi-file manager wasn't behaving for you. it's flash and it's got its own idiosyncrasies. that's why we added the single file upload. That single file upload should work fine on anything up to 5 megs i think. perhaps its a permission setting on your server? does it ALWAYS not work or just sometimes?
it wouldn't shock me if the multi-file manager wasn't behaving for you. it's flash and it's got its own idiosyncrasies. that's why we added the single file upload. That single file upload should work fine on anything up to 5 megs i think. perhaps its a permission setting on your server? does it ALWAYS not work or just sometimes?
I have discovered the same error.
The image Selector hangs until killed.
It works fine when I use Safari 3 on MacOSX, but if use Firefox 3 on my Mac it will hang.
Very strange.
The image Selector hangs until killed.
It works fine when I use Safari 3 on MacOSX, but if use Firefox 3 on my Mac it will hang.
Very strange.
Just trying to get an accurate picture here...
This is using the in-page file manager...not the one in the dashboard...
So, say you choose "insert file" from the text editor. Do you
a) get a new window open
b) get files listed in that window?
or do you not get a new window open at all? Or do you get the shell of the file manager (the search fields, etc...) but no listed images?
When you say lock up I think the browser is dying because of javascript or something...but that may not be what you mean...
If the window opens but you're not getting any files this may be something we can debug..
This is using the in-page file manager...not the one in the dashboard...
So, say you choose "insert file" from the text editor. Do you
a) get a new window open
b) get files listed in that window?
or do you not get a new window open at all? Or do you get the shell of the file manager (the search fields, etc...) but no listed images?
When you say lock up I think the browser is dying because of javascript or something...but that may not be what you mean...
If the window opens but you're not getting any files this may be something we can debug..
This happens using the windowed (that you call in-page I guess)file manager, not the one in the dashboard.
From anywhere you can call the file manager window:
- the window opens. Void
- the usual "loading" circle appears
- nothing changes forever
- you can move the window (but the circle stays fixed where it is forever)
- you can try to close the window and the application behaves as it is closed, you can interact, open other tools ecc. but the window stays alive (the loading circle too), you can move it and the close button does nothing, unless there is another window open and it closes that window instead of itself.
All is functional, if you move to another url, the window disappears and all return to normal (I dont know about memory leaks and so on, but it all appear ok). The browser does not die at all.
Hope it helps tracking down the problem, if it's a problem at all :)
And by the way, the web was better when it was all HTML all text some pics and nothing else :)
From anywhere you can call the file manager window:
- the window opens. Void
- the usual "loading" circle appears
- nothing changes forever
- you can move the window (but the circle stays fixed where it is forever)
- you can try to close the window and the application behaves as it is closed, you can interact, open other tools ecc. but the window stays alive (the loading circle too), you can move it and the close button does nothing, unless there is another window open and it closes that window instead of itself.
All is functional, if you move to another url, the window disappears and all return to normal (I dont know about memory leaks and so on, but it all appear ok). The browser does not die at all.
Hope it helps tracking down the problem, if it's a problem at all :)
And by the way, the web was better when it was all HTML all text some pics and nothing else :)
I just tried on another pc, a laptop with win xp, latest version of firefox and java 1.6.0_07. It works. Now i'm really beginning to think it's really java. I'm sure that if I update java it will not work anymore here too. But on the linux server? I cannot recall the java version there. But I never did a manual update. As soon as I havo other info I'll post them.
i mean... anything's possible.. i'll be the first to admit.. the web's a complicated beast... but we're totally not using java in there..
Could it be possible that for some reason flash player (that you use for windows) interact in some way with java?
Later by the way I'll upgrade java in my laptop to latest version and post the result of my tests.
EDIT: I checked my server again, just to be sure, it has java 1.6.0_11 like ALL the systems on which I have the problem. I didn't yet upgraded the laptop, as I have the bad feeling that it will not work anymore :)
Later by the way I'll upgrade java in my laptop to latest version and post the result of my tests.
EDIT: I checked my server again, just to be sure, it has java 1.6.0_11 like ALL the systems on which I have the problem. I didn't yet upgraded the laptop, as I have the bad feeling that it will not work anymore :)
Hi,
just upgraded to latest version. (I missed when it came out). No change with my problem. And I still have to update java on my only pc where firefox works with c5, to make the final test.
But it's the only one working among 5-6 other pc, and could be a coincidence that is the only one without the 1.6.0_11 java?
C5 is great by the way. Thanks
just upgraded to latest version. (I missed when it came out). No change with my problem. And I still have to update java on my only pc where firefox works with c5, to make the final test.
But it's the only one working among 5-6 other pc, and could be a coincidence that is the only one without the 1.6.0_11 java?
C5 is great by the way. Thanks
Take a look at the upload_tmp_dir of PHP settings. Especially for UNIX like system (Linux, OS X etc). Windows Server with NTFS formatted disk too. Grant proper write permission to it.
By the way, I think is server-related, but I cannot imagine what is happening there. The installation is OK, and the absence of an error message doesn't tell info about where to look. Apache is working fine with other stuff, the same with PHP.