I can't access the concrete5 login page and so can't access the dashboard? Please help!

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Hello everyone!
I ordered a domain name from 1&1 my website and am using concrete5 as my editing application. In order to access the concrete5 dashboard, i have to login to my 1&1 account and then i press on this link: theoldmotorgarage.co.uk/index.php/dashboard

I've been using it for approx. 2 weeks now and it's worked fine, but yesterday it suddenly wouldn't work.
I have attached a screenshot of the page that comes up when i press on the link. Why is this suddenly happening? What do you think the problem is - 1&1, c5 or my browser? or something else?

I would really appreciate any help, thanks!

1 Attachment

 
adajad replied on at Permalink Reply
adajad
You should really login to your hosting account and check out the files in there. I can't reach either dashboard or login because I get the response that index.php doesn't exist. If the files are gone you should contact 1&1 support and ask them about what have happened to your account and why the files have been deleted (or moved).

A number of things might have happened - corrupted files, deleted files, hacked account, missing or wrong statements in php.ini (which seems unlikely since it has been working earlier) and so on...
PPPills replied on at Permalink Reply
PPPills
Normally you would be able to go direct to the Concrete5 log in page:

it would be:

[ http://www.theoldmotorgarage.co.uk/index/php/login... ]

(and urggg - when I view this post it keeps putting dots behind " login/ " but there should not be any dots ) .

but when I tried it, it said the page could not be found.


best,
Karen
mhawke replied on at Permalink Reply
mhawke
The link contained in the original post works for me.

www.theoldmotorgarage.co.uk/index.php/dashboard



@PPPills... you have a typo in your url. You have "index/php/login" when it should be "index.php/login"
adajad replied on at Permalink Reply
adajad
Fnattertud seems to have had the issue resolved after my initial response.

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Fnattertud, what was the problem? Could be nice to share if others with the same or similar problem knows what to test.