It depends how it was implemented, and it isn't possible to determine that from a screenshot of the page. You'd need to log in to the site using an account with admin or editor rights, and see what you get when you try to edit that page. If it's just text, it's trivial to change (like Wix). However, if you've got a cunning membership billing system, the prices could be coming from a database that is read by custom code (probably php). In that case, getting a developer would be wise.

I can and have logged in, so no it’s not just text.

I have no idea why you would get a programmer to write a custom code for something that surely should just be a concrete5 add-on. I have memberships on my wix website and it’s just an add-on. Doesn’t concrete5 have a membership database add-on that takes memberships, generates renewals and keeps the members details in a database?
Thanks

If it's an add-on, you'll find it listed in the Dashboard. In my version of c5, add-ons are listed under 'Extend concrete5' but YMMV.

I don’t think I was clear. I’m asking does concrete5 have an add on that does what I explained ie; process memberships, generate renewals, retain member details in a database etc etc etc because what I’m looking at here just processes the payment. It does very little else. And I can’t even change the price of the fees.

https://www.concrete5.org/marketplace/addons

It could probably also be done using this:
https://github.com/concrete5-community-store/community_store...

Thanks, there are only 3 add ons in the market place under memberships and surprisingly none of them do what anyone with members would need a system to do. I looked at the second link... all very complex... *sigh*... I was hoping it would be as simple as WP or Wix. Thanks for your help though.

I have the feeling whoever developed your membership system hardcoded prices in the code and is counting on you not knowing your way around the code to keep paying them to basically type a new price in.

I'd be happy to have a look for you and if my theory is correct, I am sure this can be fixed super easily in a way that would allow you to modify prices yourself in the future.

Unless you really really just want a new system?

I suspect your feeling is correct. We paid this person to set up a system so that members can join (including processing the payment via paypal), so that renewals would generate automatically ie: renewal letters would be generated, and a database would collect all of the information. It appears none of that has happened. Someone other than me has dealt with the programmer. It has been handed over to me now that its a problem. I would very much appreciate you taking a look and telling me what is going on. And also (if you would) what we need to have a properly working membership system that we can edit ourselves. Thank you

no problem, can you send me the code itself or do you need me to have a look at your website directly?

For the second option, I will need an FTP and a dashboard access

Either way, you can send me all that by private message and I'll have a look

I don’t know why I can’t login to the forum (I’m getting an error message) so I’ve registered again with a new username.

I will send you the details you need now.

Yep, definitely hard-coded. I answered your PM with the details