Pages Intermittenly Loading
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My site is acting funky -http://www.diligentusa.com basically random pages aren't loading when you click on various links within the navigation.
I've tried making cash adjustments but when I try to it just takes me to a blank white screen. Lastly when I make edits to pages I tend to get white screens and I have to keep refreshing the page to get it to change or it deletes the content of the page altogether.
Help because this is a corporate site and we have several internet marketing campaigns going - I'd hate to be loosing business because of this issue.
Thanks,
Jason
I've tried making cash adjustments but when I try to it just takes me to a blank white screen. Lastly when I make edits to pages I tend to get white screens and I have to keep refreshing the page to get it to change or it deletes the content of the page altogether.
Help because this is a corporate site and we have several internet marketing campaigns going - I'd hate to be loosing business because of this issue.
Thanks,
Jason
Hi Jason,
You might be getting timeouts, so you'll need to get in touch with your webhost about why this site is slow. I did some quick tests, and it takes about 3 - 7 seconds to get a 200k image. For comparison I tested some other images that are around 300k and typical times are 10x faster to load.
Adrian is talking about adding a .htaccess rule something like this:
You may want to get in touch with whoever built your website to make that change, because you may have other rules in .htaccess. It looks like your site is using the "pretty URL" option (no index.php in the URL), so you might not want to make that change yourself.
You might be getting timeouts, so you'll need to get in touch with your webhost about why this site is slow. I did some quick tests, and it takes about 3 - 7 seconds to get a 200k image. For comparison I tested some other images that are around 300k and typical times are 10x faster to load.
Adrian is talking about adding a .htaccess rule something like this:
<IfModule mod_rewrite.c> RewriteBase / RewriteEngine on RewriteCond %{HTTP_HOST} ^example\.com$ RewriteRule ^(.*) http://www.example.com/$1 [R=301] </IfModule>
You may want to get in touch with whoever built your website to make that change, because you may have other rules in .htaccess. It looks like your site is using the "pretty URL" option (no index.php in the URL), so you might not want to make that change yourself.
It appears like your URL is not resolving http and www to one/the same site.
Your tabs work onhttp://diligentusa.com but not onhttp://www.diligentusa.com.
Disable and clear cache then re-enable caching right away so the edits show on both sites (temporary fix) followed by editing your .htaccess so that they resolve going forward.
Hope this helps :)
(PS upgrading to C5 verion 5.6.1.2 sped up loading time dramatically on my sites)
Adrian
Arvixe Web Hosting / Concrete5 Community Liaison |
http://www.arvixe.com/concrete5_hosting...............