PDF thumbnails not showing up
I am new to concrete5 and am in the process of adding new products to my companies site. I don't know what I am doing different but some pdf's that I upload contain the pdf thumbnail, while a majority of the new products I am adding are just showing the name of the pdf.
Please help, thank you.
The difference between the two is that the thumbnail is using an <img> tag and the non-thumbnail is using a link tag <a>.
One is using the PDF to display a thumbnail and the other is just pointing to a PDF file.
I added two screenshots to show the difference.
Are you using a form based page to generate your product pages?