Suddenly logging out of pages
1. There's no BASE_URL, you're editing the site likehttp://site.com but when viewing the URL ishttp://www.site.com. Different URL different session.
2. Cache, try to disable (not just clear) the override cache and possibly all other caches too. Just for testing.
Sounds like something is interfering with session stickiness, if you can't get to the bottom of it - check the headers that re being returned, ask your host if they've changed anything while you check everything else. You could also switch to db based sessions to test if the issue is filesystem based.
Sorry only just seen this reply. If I log in using my customers login it's fine, it just seems to be her machine. If i had the issue you are talking about, would I notice it when editing the site on all devices, or just one?
How do I check the headers that are being returned?
I have the same issue, using version 126.96.36.199.
If I try on the PCs of my firm (all with Windows 10 Pro -and Norton Antivirus, if that matters) I login but I'm bounced out whenever I click anywhere. But if I login from my laptop everything works perfectly, so it's definitely NOt something about the server. Moreover, on my Windows PC I have the same effect using Chrome, Firefox and Microsoft Edge. What's the problem?
"Moreover, on my Windows PC I have the same effect using Chrome, Firefox and Microsoft Edge. What's the problem?"
Are you referring to a Windows computer that is not at your firm? Does this computer also run Norton Antivirus?
What operating system does your laptop use? What browser do you use on the laptop?
Do any of these computers connect through a VPN or use network hardware that does filtering or proxying?
My laptop is a Mac (no Norton on it) and everything goes fine with all browsers (Safari, Chrome, Firefox), when connected with my office wi-fi.
I tried other Windows PCs from different locations outside my office and again everything is fine. It's only from the Windows PC in my office that I have problems. I really guess it's either the antivirus or the connection with some proxy (I don't know the technical details of our connection in the office, but I can retrieve all the info, if necessary). We never had problems with any other web application so far.
If you have messages like this there: Session Invalidated. Session IP "188.62...." did not match provided IP "77.57....". you're having multiple IP addresses or someone else from a different computer with a different ISP is using the same user.
Thank you so much for the support!!
concrete.php and each . is a nested array
Maybe not the safest workaround, but at least it works. :)
Thanks a lot, Remo!
If that doesn't work what I did was go to .htaccess and delete the pretty url code generated from there. This most definately works - sometimes even if you turn it off at the admin there's still some of the old code in the .htaccess
actually my problem was just the proxy service, switching between 2 different IPs.
I fixed it by removing the control over the session IP: less safe, but it works.
Thansk a lot for your help