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This topic has been addressed on the forum in years gone by, but the solutions provided all seem to be no longer valid — so much has changed in the interim. Can someone please provide me with the current solution to this problem?
I'm afraid I don't know what has caused the issue but if you are able to look in your database at the Users table you should see the record for the admin user.
In this row there will be a field ulsActive -if this is 0 set it back to 1 and that should reactivate the user.
If you do this and the problem is resolved, does it recur again?