Unable to choose images from the File Manager

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I successfully updated a concrete5 website from 5.7 to v 8.3.2

When I try to create a new blog post and add a thumbnail image or an image from the content block nothing really happens.

The attached screenshot is how the file manager looks like when trying clicking on the thumbnail button in composer.


I am able to add images to the file manager but am unable to choose images to be added via the content block or the thumbnail field via composer.

The error message that i see through the dev tools console in chrome is as follows:

VM573:3 Uncaught TypeError: $(...).selectize is not a function
at HTMLDocument.eval (eval at <anonymous> (jquery.js:2), <anonymous>:3:38)
at j (jquery.js:2)
at Object.add [as done] (jquery.js:2)
at m.fn.init.m.fn.ready (jquery.js:2)
at new m.fn.init (jquery.js:2)
at m (jquery.js:2)
at eval (eval at <anonymous> (jquery.js:2), <anonymous>:2:3)
at eval (<anonymous>)
at jquery.js:2
at Function.globalEval (jquery.js:2)

Please can someone point out what could be causing this issue.

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MrKDilkington replied on at Permalink Reply
MrKDilkington
Hi Pritam,

I recommend clearing both your browser and concrete5 cache.
Pritam replied on at Permalink Reply 1 Attachment
I tried clearing both the browser and the concrete5 cache but that did not help.

One more thing I forgot to mention is that when I create a new blog entry, the composer pre-loader just stays stuck in the end and won't go any further. Maybe that's why I am unable to add the thumbnail, since composer loads incompletely.

Please find the attached screen-shot
Gondwana replied on at Permalink Reply
Gondwana
I vaguely recall having a similar problem over a year ago. I could get around it by changing the order in which I laid out the fields, or filled them (I forget which). I thought there was some subsequent discussion about it in this forum, but I'm not sure whether it led to a solution. It might have had something to do with the file format of the image or thumbnail.

Or something...
MrKDilkington replied on at Permalink Reply
MrKDilkington
@Pritam

Are you using a custom theme, custom blocks, or other custom code?

If you switch to the default Elemental theme, do you still experience the issue?
Pritam replied on at Permalink Reply
I'm using a custom theme, never had any issues when the site was on concrete5.7

I'll try your suggestion by switching to another theme to check if this issue persists.