How can I move a Site? I have another related issue. The files in my old website were moved to a new directory and I now have a problem with “Writable Files and Configuration Directories” at http://alanh… says alanhalley on 12/04/18 at 1:11 pm, in reply to A related issue, if I may. …
Thank you so much for fixing my .htaccess file, Nour. Alan says alanhalley on 11/25/18 at 11:55 pm, in reply to @Godwana, your intuition was c…
Pretty URLs we’re turned on. I’m not sure about a canonical URL. says alanhalley on 11/25/18 at 8:48 am, in reply to Did you have 'pretty URLs' ena…
.htaccess file contains [code] # Use PHP7 Single php.ini as default AddHandler application/x-httpd-php70s .php [/code] says alanhalley on 11/25/18 at 2:04 am, in reply to I can’t reach the dashboard. I…
I can’t reach the dashboard. I manually cleared the cache and now get a 500 error after entering my username and password. says alanhalley on 11/25/18 at 1:57 am, in reply to It's hard to tell without any …
A related issue, if I may. I built a new C5.8 website to replace an old C5.6 site and wasn’t sure how make the switch to the new site so I contacted tech support at my hosting … says alanhalley on 11/24/18 at 5:09 pm, in reply to Hi all, I develope a site u…
Images Not Displaying on iPhone X Thanks, Matteo! Alan says alanhalley on 11/23/18 at 4:17 pm, in reply to Hello Alan This is Matteo, …
I’ve attached screenshots of the site in portrait and landscape that show the problem. This occurs only on iPhone X, iPad and computers work fine. Thanks for any suggestions on… says alanhalley on 11/20/18 at 3:15 pm, in reply to Images are not displaying on i…
Images are not displaying on iPhone X in portrait mode, but display correctly in landscape. This is a new website running on 8.4.3. Anyone know how to resolve this issue? Th… says alanhalley on 11/14/18 at 9:59 pm
One Page Website Theme? The Personal Pro theme works well for me. Thanks. Alan says alanhalley on 11/14/18 at 11:56 am, in reply to Here are a couple one-page the…
I have a one page website design (attached) that I would like to build in C5. Do I need someone to build s custom theme for me? Should I buy a theme? Or could I use a free theme to… says alanhalley on 11/07/18 at 9:39 pm
Professional Install Help I’m not a developer. In the past, I used a one button installer and I could build simple websites as a complete idiot. Looks like I need professional services to install C5 now. … says alanhalley on 10/16/18 at 9:30 pm, in reply to Failed installs are often the …
I tried to manually install C5, but I got an error and then another. My hosting service tried to install C5 but they failed, too. How do I find someone to install C5 for me? Tha… says alanhalley on 10/16/18 at 7:57 pm
upload_max_filesize = 2M I found a solution. I changed to "Single php.ini" on the Bluehost PHP Configuration page (screenshot attached). Thanks to all. Alan says alanhalley on 09/01/17 at 11:41 pm, in reply to Create a simple something.php …
Bluehost says it's a C5 issue... says alanhalley on 08/07/17 at 11:31 am, in reply to Here's where I check with my p…
I don't see "Switch To PHP Options" in my Bluehost cPanel. I checked php.ini in public_html and upload_max_filesize = 50M and post_max_size = 50M. I still get "Uploaded file is too… says alanhalley on 08/06/17 at 7:27 pm, in reply to If you have access to cPanel, …
I receive an error message "...upload_max_filesize = 2M..." when trying to upload a 3.5MB file to an old website running on concrete5 5.6.3.5. Where do I change this parameter so I… says alanhalley on 08/05/17 at 4:07 pm
Upgrading an existing site from v 5.7.x to v 8 I successfully used the "Manual Dashboard Update" method to update 5.5.12 to 8.0.2. Thanks. Alan says alanhalley on 12/11/16 at 2:57 pm, in reply to Hello I am just wondering …
Hi, Jennifer, Can I update the 5.7 site to version 8 from the Dashboard? Thanks. Alan says alanhalley on 12/11/16 at 8:45 am, in reply to Hello, There is a link here…
I installed a fresh copy of 5.7 and updated it to 5.7.5.12. How can I update it to version 8? Thanks. Alan says alanhalley on 12/11/16 at 7:07 am, in reply to Hello I am just wondering …