Having issue with Concrete5 Editor. After logging in to Editor, I have no access to Dash Board, Editing Tools are any functions, at all. The Editor screen is covered with a dark transparent shadow. Concrete5 seem to think the problem is with Host Gator. Host Gator was unable to resolve the error and suggest that Concrete 5 send instructions on how to resolve the error., since they are not very familiar with the editor.

Can anyone offer a solution?