Editor Error

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Having issue with Concrete5 Editor. After logging in to Editor, I have no access to Dash Board, Editing Tools are any functions, at all. The Editor screen is covered with a dark transparent shadow. Concrete5 seem to think the problem is with Host Gator. Host Gator was unable to resolve the error and suggest that Concrete 5 send instructions on how to resolve the error., since they are not very familiar with the editor.

Can anyone offer a solution?

Status: New

concrete5 Environment Information


Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36