Breaks website on install

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I had to remove the package because it was breaking my site and throwing errors about not being able to find the package

Type: Pre-Sale
Status: Archived
schmellyX
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schmellyX replied on at Permalink Reply
schmellyX
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
ampersandapps replied on at Permalink Reply
ampersandapps
I’m sorry to hear that the add-on did not work for you. This is a surprising error that I haven’t received before Can you provide me with some more info?

Were you installing from the connected marketplace? Or did you download the archive and FTP to your site?

What version of C5 are you using? What’s your server platform?

Any information you can provide would be helpful. In the meantime I will initiate a refund for you.

concrete5 Environment Information

# concrete5 Version
5.6.3.4

# concrete5 Packages
Add Multiple Pages (2.1.1), Advanced Forms (1.13.2.1), Advanced Page List (1.0.3), AJAX Member Directory (1.0.1), Alpha (1.0.3), A to Z Template (1.0.1), Auto-Nav Pro (1.5.5), Blueberry Image Slider (1.3), Bootstrap (3.1.1.4), Bootstrap Buttons (3.0.0.2), Code Blocks (1.2.1), Discussion (1.8.8), Document Library (1.6.6), Fancy Image Links (1.3.8), FlexSlider (2.2.0.5), Forgot Password (1.0), Html5 Video (1.0.2), Iframe (1.0), Inline Login (1.2.2), Instant Search (1.1), Login (1.1.1), Page Auto Redirect (2.0), Page List Pro (0.9.1), Power Slider Lite (1.1.1), QuizMaker Pro (1.5), Register User Pro (1.3.16), Social Icons (1.2), tnSpacer (1.3), Traffic & Statistics (3.09), User Info (1.97), YouTube Pro (1.3.9).

# concrete5 Overrides
languages/sv_SE, languages/da_DK, languages/cs_CZ, languages/fa_IR, languages/es_AR, languages/nl_NL, languages/pl_PL, languages/ru_RU, languages/tr_TR, languages/fi_FI, languages/el_GR, languages/ar, languages/sl_SI, languages/es_ES, languages/nb_NO, languages/sk_SK, languages/zh_TW, languages/ro_RO, languages/pt_BR, languages/vi_VN, languages/fr_FR, languages/de_DE, languages/es_MX, languages/it_IT, languages/es_PE, languages/ja_JP, languages/pt_PT

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.6.31

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, filter, ftp, gd, gettext, hash, iconv, imap, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, Reflection, session, SimpleXML, sockets, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 1024M
post_max_size - 256M
sql.safe_mode - Off
upload_max_filesize - 256M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

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Request Refund

Click below to request a refund for License #8102073. Currently unassigned.
Created on Jan 25 2018 at 11:47 pm
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