Transaction is failing with authorize error

Permalink Browser Info Environment
When trying to complete a transaction, the submit button disappears, and the following is displayed in the firefox(firebug) error console:

{"success":false,"msg":"We're sorry! There was an error processing your card. This is the message we
 received: SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed Please try again, perhaps
 with a different credit card."}


We have tried reissuing the ssl with a stronger encryption (sha2) but that did not change the error.

SSLv3 is confirmed disabled on that server.

Any help would be greatly appreciated.

Thanks!!

Type: Discussion
Status: In Progress
dmeller
View Replies:
dmeller replied on at Permalink Reply
dmeller
Hi,
We have discover the issue. Basically CURL was failing. More info here

http://unitstep.net/blog/2009/05/05/using-curl-in-php-to-access-htt...

We were able to add the exception in the curl options, but then actually fixed the issue on our server (which is the better, secure choice).
dmeller replied on at Permalink Reply
dmeller
Hi,
We have discover the issue. Basically CURL was failing. More info here

http://unitstep.net/blog/2009/05/05/using-curl-in-php-to-access-htt...

We were able to add the exception in the curl options, but then actually fixed the issue on our server (which is the better, secure choice).
dmeller replied on at Permalink Reply
dmeller
Hi,
We have discover the issue. Basically CURL was failing. More info here

http://unitstep.net/blog/2009/05/05/using-curl-in-php-to-access-htt...

We were able to add the exception in the curl options, but then actually fixed the issue on our server (which is the better, secure choice).
webinstinct replied on at Permalink Reply
webinstinct
I'm glad you figured it out. The message you were seeing (regarding the SSL) came from Authorize.net, not our add-on. As such, the add-on WAS performing correctly. But Authorize.net didn't like the insecure way you were transmitting the data. Our add-on was simply passing their message back to you.

I'm glad you resolved the issue. Let us know if you need anything else.
dmeller replied on at Permalink Reply
dmeller
Thanks for replying!

concrete5 Environment Information

# concrete5 Version
5.6.2.1

# concrete5 Packages
Add Multiple Pages (2.1.1), Advertisement (1.7.7), Authorize.net Payment Form (2.1.1), Bounce Box (1.0.2.1), Breadcrumbs (2.0), Countdown Block (1.5.1), Easy tabs (1.6.6), eCommerce (2.8.10), Extended Form (2.6), Facebook Likebox (1.0), Facebook Like Button (1.1), Flowplayer Free (1.0.3), Form Tableless Layout (1.2.1), Gallerific (1.1.2), Google Analytics (2.0.1), List files from set attribute filtered (1.0), Manual Nav (1.1), MindNet Clear Cache (1.0), Page List Title (1.2), PHP block by ND (1.0), ProEvents (5.6.0), Pro Forms (7.5.9), SCALA IT Optimize MySQL database (1.0), Sortable Fancybox Gallery (1.15), SQL Buddy (1.0), Table-Based Shipping (1.1.0), tnSpacer (1.2), UnoSlider (1.5).

# concrete5 Overrides
blocks/search, blocks/rss_displayer, blocks/page_list, blocks/autonav, blocks/webinstinct_authorizenet, blocks/product, blocks/product_list, blocks/pro_event_list, controllers/printable-map.php, controllers/plan-your-day_OLD.php, controllers/plan-your-day.php, elements/core_commerce, elements/checkout, elements/product, jobs/si_mysql_optimize.php, languages/core_commerce, mail/order.php, mail/core_commerce, mail/receipt.php, mail/block_form_submission.php, models/core_commerce, single_pages/page_not_found.php, single_pages/register.php, single_pages/printable-map.php, single_pages/checkout, single_pages/login.php, single_pages/plan-your-day.php, themes/wny_farm_show, themes/noimage_100x90.png, themes/ecfair_2012_wild, themes/ecfair_2013_experience, themes/template, themes/ecfair_2015_generic, themes/agriculture, themes/ecfair_2014_growing, themes/generic_look, tools/aim.php

# Server Software
nginx/1.1.19

# Server API
fpm-fcgi

# PHP Version
5.3.10-1ubuntu3.18

# PHP Extensions
apc, bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, Phar, posix, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, zip, zlib.

# PHP Settings
max_execution_time - 30
apc.max_file_size - 2M
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 100M
safe_mode - Off
safe_mode_exec_dir - <i>no value</i>
safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 80M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:37.0) Gecko/20100101 Firefox/37.0

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.