Email Confirmation not showing both addresses when different

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Hello,

Thank you for your great software.

Today my client received an order on her site with the Bitter Shop System, and the customer mentioned that she received an email confirmation with the Billing and Shipping addresses as the same address, even though she set different Billing and Shipping addresses when she made the purchase. When the email confirmation was sent, both addresses were the Billing address. I checked the email confirmation and the addresses were indeed incorrect - they were both the Billing address.

Let me mention that in the backend of the Bitter Store, the Order itself contained both correct addresses, so this seems to only be an issue with the email confirmation.

I need to make sure this can be fixed, as it was a bit unprofessional to send incorrect information in the order confirmation.

Thank you

Type: Ticket
Status: New
vergedesign
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concrete5 Environment Information

# concrete5 Version
Core Version - 8.4.5
Version Installed - 8.4.5
Database Version - 20180717000000

# concrete5 Packages
Backup Pro (3.4), Bitter Shop System (1.2.5), Block Designer (3.2.1), Block Designer Pro (3.0.0), ExchangeCore reCAPTCHA (1.1.1), Extreme Clean (7.1.1)

# concrete5 Overrides
blocks/express_entry_list/templates/bss_product_list/view.php, blocks/express_entry_list/templates/bss_product_list, blocks/express_entry_list/templates, blocks/express_entry_list, blocks/express_entry_detail/templates/bss_product_detail/view.css, blocks/express_entry_detail/templates/bss_product_detail/view.js, blocks/express_entry_detail/templates/bss_product_detail/controller.php, blocks/express_entry_detail/templates/bss_product_detail/view.php, blocks/express_entry_detail/templates/bss_product_detail, blocks/express_entry_detail/templates, blocks/express_entry_detail, elements/express/form/form/form.php, elements/express/form/form, elements/express/form, elements/express, elements/system_errors.php, elements/shop/checkout/ajax/summary-bak.php, elements/shop/checkout/ajax, elements/shop/checkout/payment_providers/credit_card.php, elements/shop/checkout/payment_providers, elements/shop/checkout, elements/shop/product_list/item.php, elements/shop/product_list, elements/shop, attributes/category/type_form.php, attributes/category, mail/block_form_submission.php, mail/block_express_form_submission.php, single_pages/login.php, single_pages/register.php, single_pages/dashboard/bitter-shop-system/settings.php, single_pages/dashboard/bitter-shop-system, single_pages/dashboard, single_pages/shop/checkout/summary.php, single_pages/shop/checkout/one_page.php, single_pages/shop/checkout/one_page-cm.php, single_pages/shop/checkout, single_pages/shop/shopping_cart.php, single_pages/shop, themes/beaditudes/sidebar_right.php, themes/beaditudes/ck-icon.png, themes/beaditudes/page_theme.php, themes/beaditudes/config.codekit3, themes/beaditudes/home.php, themes/beaditudes/img/icon-search.svg, themes/beaditudes/img/logo-full.svg, themes/beaditudes/img/fpo-banner-1.png, themes/beaditudes/img/icon-cart.svg, themes/beaditudes/img/icon-ios.png, themes/beaditudes/img/logo-mark.svg, themes/beaditudes/img/home-banner-lg-2.jpg, themes/beaditudes/img/home-banner-lg-1.jpg, themes/beaditudes/img/home-banner-sm-2.jpg, themes/beaditudes/img/home-banner-sm-3.jpg, themes/beaditudes/img/icon-win.png, themes/beaditudes/img/home-banner-sm-1.jpg, themes/beaditudes/img/icon-fav.png, themes/beaditudes/img/home-banner-1.png, themes/beaditudes/img/home-banner-lg-3.jpg, themes/beaditudes/img, themes/beaditudes/interior.php, themes/beaditudes/page_not_found.php, themes/beaditudes/blog.php, themes/beaditudes/inc/nav.php, themes/beaditudes/inc/header-home.php, themes/beaditudes/inc/header_top.php, themes/beaditudes/inc/header_home.php, themes/beaditudes/inc/scripts.php, themes/beaditudes/inc/footer.php, themes/beaditudes/inc/footer_bottom.php, themes/beaditudes/inc/header.php, themes/beaditudes/inc, themes/beaditudes/js/validate.js, themes/beaditudes/js/bootstrap.min.js, themes/beaditudes/js/scripts.js, themes/beaditudes/js/zenscroll-min.js, themes/beaditudes/js/gs-anim.js, themes/beaditudes/js/gs-examples.js, themes/beaditudes/js/mask.js, themes/beaditudes/js/animation-gsap.js, themes/beaditudes/js/jquery.stellar.min.js, themes/beaditudes/js/waypoints.min.js.zip, themes/beaditudes/js/arrive.min.js, themes/beaditudes/js/waypoints.min.js, themes/beaditudes/js, themes/beaditudes/thumbnail.svg, themes/beaditudes/scss/_error.scss, themes/beaditudes/scss/_branding.scss, themes/beaditudes/scss/_responsive.scss, themes/beaditudes/scss/_login.scss, themes/beaditudes/scss/_utils.scss, themes/beaditudes/scss/_init.scss, themes/beaditudes/scss/_shop.scss, themes/beaditudes/scss/_home.scss, themes/beaditudes/scss/_shared.scss, themes/beaditudes/scss/styles.scss, themes/beaditudes/scss/_search.scss, themes/beaditudes/scss/_forms.scss, themes/beaditudes/scss/_normalize.scss, themes/beaditudes/scss, themes/beaditudes/full.php, themes/beaditudes/view.php, themes/beaditudes/page_forbidden.php, themes/beaditudes/thumbnail.png, themes/beaditudes/shop_grid.php, themes/beaditudes/css/styles.css, themes/beaditudes/css/styles-bak.css, themes/beaditudes/css, themes/beaditudes

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
7.0.33

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, libxml, mbstring, mcrypt, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 3000M
post_max_size - 2000M
sql.safe_mode - Off
upload_max_filesize - 1000M
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0 Safari/605.1.15

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