Refund Request

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Unfortunately, I've had to revert to 5.6 for my dev purposes. 5.7 simply hasn't matured enough. great block, I just have no application for it. Sorry for the inconvenience.

Type: Pre-Sale
Status: Resolved
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kimstone replied on at Permalink Reply
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
ramonleenders replied on at Permalink Reply
ramonleenders
Hi there,

I'm sorry you had to revert back to 5.6, because 5.7 is really a GREAT improvement compared to 5.6. However, the product works as described (you confirm that). Your reason for the refund is more or less "I just decided I didn't need it (anymore)", which is one of the "bad reasons" to ask for a refund. In my history, I can also see you've bought this product way over 8 months ago. That's way too long to ask "I want a refund".

See the refund policy over here:

https://www.concrete5.org/help/legal/refund-policy...

I do hope you understand. There's not much I can do. You can still use the product when you come back to version 5.7 again.

Kind regards,

Ramon

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