Did not install

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I don't have the details of the error as I thought I might be able to refresh and try again, and the option to download is now gone. The jist is that it did not download/install and gave me the option to download and unpack it manually. I prefer not to do that, especially since the specifics on location, etc. are gone now.

Please assist.

Type: Pre-Sale
Status: In Progress
View Replies:
IceManSpy replied on at Permalink Reply
IceManSpy
I'm not sure that the problem is with my addon. Maybe with Concrete5 Market Place, because you have license assign to Heaven's View Baptist Church.

Did you try logout and login ?
theselbys replied on at Permalink Reply
Jeez, I really suck at this, I put it under the 5.7 'free' and it's the Pro I'm dealing with AND I put it under pre-sales. Good thing YOU know what I'm talking about, lol.

So, I logged out and back in, and it isn't under my blocks to add, and when I go to 'add blocks' it is not listed anymore, like it's already installed. Then I go to "Extend Concrete/Add Functionality" and it is in there and does give me the option to "Uninstall Package". That doesn't hurt anything right? I still keep my license and can just try to re-install it?

Thanks!
Ron S.
theselbys replied on at Permalink Reply
Yikes. I just went for it, the uninstall/reinstall, and got the below error.

An exception occurred while executing 'INSERT INTO BlockTypes (btIgnorePageThemeGridFrameworkContainer, btHandle, btName, btDescription, btCopyWhenPropagate, btIncludeAll, btIsInternal, btSupportsInlineEdit, btSupportsInlineAdd, btInterfaceHeight, btInterfaceWidth, pkgID) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' with params [0, "event_calendar", "Local Calendar - Event Calendar", "", 0, 0, 0, 0, 0, "500", "600", "27"]: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'event_calendar' for key 'btHandle'
IceManSpy replied on at Permalink Reply
IceManSpy
I think that you should remove this record manually.
theselbys replied on at Permalink Reply
I was afraid you were going to say that. I'm far from being a DBA and knowing a few select statements is about the extent of my abilities with it. hmmmmm...I suppose I could research, but really didn't want this kind of effort to be honest. I don't know, going to have to think about it I guess.
IceManSpy replied on at Permalink Reply
IceManSpy
Do you have empty or filled calendar ?

If empty, you can remove addon and all tables start with dsEventCalendar .
theselbys replied on at Permalink Reply
Calendar is empty
theselbys replied on at Permalink Reply
HEY! It worked! For the heck of it I uninstalled the free one too and then the install worked for pro!

Thanks for the help, sorry to have had to bug ya!
theselbys replied on at Permalink Reply
Any ideas?

concrete5 Environment Information

Concrete
Please assist.

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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36

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Click below to request a refund for License #8092730. Assigned to Heaven's View Baptist Church.
Created on Dec 11 2017 at 2:29 pm
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