Easy Tabs freezing up

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I am having an issue with the Easy Tabs seems to be freezing up when I click on a link to navigate to the Easy Tabs.
No content appears in the first tab and all other tabs are unresponsive. Only when I manually refresh the page does everything begin working properly. See attached file for more details. Any ideas?
http://bmpbuild.com/concrete

1 Attachment

Type: Discussion
Status: New
bpbuild
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sebastienj replied on at Permalink Reply
sebastienj
Hi,

I have problems to understand what append..
bpbuild replied on at Permalink Reply
bpbuild
I’m making a single-page site with links in the navigation bar that direct the user to certain anchors on the page. I utilized Easy Tabs in the Products section. When I hit the link to take me to the section, it appears that Easy Tabs freezes up and doesn’t show any content inside the tabs until I manually refresh the page, at which point everything seems to begin working. Now, if I navigate to another anchor (ex. About) and then return back to the Products section, the same thing happens. Everything in Easy Tabs is locked until I manually refresh the page. Please see screenshots and description attached from my original posting.
sebastienj replied on at Permalink Reply
sebastienj
Ok, i need to know witch javascript is attached to you navigation button, it seems that it make conflict with easy-tabs.
bpbuild replied on at Permalink Reply
bpbuild
I do not use a button to navigate.
I click on a link 'Products'
<li><a href="#ProductsAnchor">Products</a></li>
to get to the content of the first Easy Tabs tab
<a class="anchor" id="ProductsAnchor"></a>
<div class="main" id="products">
<div class="mainframe">
I hope that is what you asked me about.

Please look at my websitehttp://bmpbuild.com/concrete/
Thank you very much for your time
bpbuild replied on at Permalink Reply 1 Attachment
bpbuild
Please see smoothscroll.js file attached.
Thank you.
bpbuild replied on at Permalink Reply
bpbuild
Hi,

As I said previously, we do not use a navigation button, just a hyperlink. I am not sure what javascript you are looking for. I've sent you smoothscroll.js file, I do not think we are using it for the navigation. Would you please help me ASAP since I can’t proceed further till this issue has been resolved? Thank you.
sebastienj replied on at Permalink Reply
sebastienj
Hi,

The smoothcroll script is a bad script that keep all <a> where they are a # in href, so tons of plugins will doesn't work with this, it is too intrusive.
A better script can be found here :http://flesler.com/jquery/scrollTo/...

Let me know,

Seb
bpbuild replied on at Permalink Reply
bpbuild
Hi Seb,
I replied to your email directly. Have you received it?
Thank you.
sebastienj replied on at Permalink Reply
sebastienj
Nope, i don't see answer ?
bpbuild replied on at Permalink Reply
bpbuild
I sent you a personal message. Please check. Thank you.
sebastienj replied on at Permalink Reply
sebastienj
Hi,

Thank you for informations. I have updated easy-tabs (1.7) with a fix just for you :-)

Let me know if this works now ?

Seb
bpbuild replied on at Permalink Reply
bpbuild
Hi Seb,

Thank you for your reply. Unfortunately, the freezing issue is still there. Please checkhttp://bmpbuild.com/concrete, click on ‘Products’ (or any other links in top navigation bar), this takes you down the page to the ‘Products’ section where Easy Tabs seems to be freezing up. No content appears in the first tab and all other tabs are unresponsive. Only when I manually refresh the page, does everything begin working properly.
I’ve cleared website cache which did not help. Do I need to update my site with the 1.7 version of easy-tabs or was it already updated?
Thank you.

Gary
sebastienj replied on at Permalink Reply
sebastienj
Hi,

Perhaps you need to clear the cache ? I see the js file modified in 1.7 still always like in 1.6.9 :http://bmpbuild.com/concrete/packages/mylab_easy_tabs/blocks/mylab_...
bpbuild replied on at Permalink Reply
bpbuild
I’ve cleared website cache few times this morning which did not help. How I can get 1.7 version of easy-tabs? I went to Webhostinghub.com - our hosting service. I do not see any recent updates for easy-tabs files. Is it possible you update it for us on our server? I’ve provided login info for you.
Thank you.
sebastienj replied on at Permalink Reply
sebastienj
Hi, you just need to connect your site to the community to receive free updates :http://www.concrete5.org/marketplace/how_to_install_add_ons_and_the...

Seb
bpbuild replied on at Permalink Reply 1 Attachment
bpbuild
Project is connected to the community. But there are no update for Easy-Tabs available at this time. Please see attached.
sebastienj replied on at Permalink Reply
sebastienj
Hi,

My bad (or the c5 addon dashboard), it is available now. Update and let me know !

Seb
bpbuild replied on at Permalink Reply
bpbuild
I'm still getting 'No updates for your add-ons are available'
bpbuild replied on at Permalink Reply
bpbuild
I have reinstalled Easy tabs package & still getting 1.6.9 version. Would you please send me a new 1.7 version file or replace our 1.6.9 with the 1.7 on our server. Thank you.
bpbuild replied on at Permalink Reply
bpbuild
HI Seb,
I uninstalled Easy Tabs package & removed the package's directory from the installation directory, downloaded & installed 1.7 version. Oddly I received an update notification for a new version: 1.7. upgrading from: 1.6.9. Clicked on ‘Download & Install’, got ‘The package has been updated successfully’ message. But my Easy tabs version is still 1.6.9. & update notification for a new version 1.7 is not going away.
The good news is that Easy Tabs are working properly now!! Thank you very much for your help! Another question. Would you please let me know whether there’s a way to change the tab colors and default text colors within the different skin options? We’d like to change them to reflect the site’s color scheme.

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