I requested support with regards to my client's payfast payment setup. The payfast gateway would update the orders on my clients website to "Paid" once payment was received, but only with a cash sale. The payfast gateway would not update my clients orders on his website if a Credit card was used. The status of the order would remain "payment incomplete" even though my client had the payment in his Payfast account already. I requested the support on the 23rd of December 2013, it is now the 22nd of January 2014. I understand that I asked for support over the festive season but many companies have been back at work since the 9th of January. So obviously they do not provide support.