Question
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If the user already has an account, and they purchase a membership product, does it just add them to the specified group, or does it create a new account, thereby making them have two accounts?
Type: | Pre-Sale |
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Status: | Resolved |
If the person isn't logged out, it will look up the user account via the email address (as email addresses are unique). If it finds a matching account it will add that user to the user groups. When that happens, the user will actually get a message 'Your email address is already linked to an existing user account on this site. If prompted, use your existing credentials to log in.'.
So it won't create two accounts.