too much spam coming through the captcha

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Hi there

Our client is getting a lot of spam through their contact form, which is FormPlus. The captcha has always been enabled, since the form was first made live.
It was working fine for more than a year, and then the spam started with a slow trickle in July 2018, and now, six months later we are getting several spam submissions daily.
What can we do to stop this?

Thanks for your help.

Type: Pre-Sale
Status: In Progress
mashanab
View Replies:
BlueFractals replied on at Permalink Reply
BlueFractals
FormPlus doesn't have it's own captcha. It uses the captcha that is installed in Concrete5. So if you are receiving spam, then you will have to check the captcha itself - whether it's the default one that comes with Concrete5 or a different one that you have installed. So this isn't really a FormPlus issue.

Alternatively, you can use Google recaptcha. Try this add-on:https://www.concrete5.org/marketplace/addons/recaptcha...

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.5.1
Version Installed - 5.7.5.1
Database Version - 20150713000000

# concrete5 Packages
Form Plus (2.3.5).

# concrete5 Overrides
blocks/background_slider/form.php, blocks/background_slider/edit.php, blocks/background_slider/view.php, blocks/background_slider/controller.php, blocks/background_slider/icon.png, blocks/background_slider/config.json, blocks/background_slider/db.xml, blocks/background_slider/add.php, blocks/background_slider, blocks/autonav/templates/bootstrap_navbar/view.php, blocks/autonav/templates/bootstrap_navbar, blocks/autonav/templates, blocks/autonav, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/sl_SI/LC_MESSAGES/messages.mo, languages/sl_SI/LC_MESSAGES, languages/sl_SI, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/pl_PL/LC_MESSAGES/messages.mo, languages/pl_PL/LC_MESSAGES, languages/pl_PL, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, themes/insideoutchangev1/description.txt, themes/insideoutchangev1/imgs/page-footer-background.png, themes/insideoutchangev1/imgs/page-banner-2.png, themes/insideoutchangev1/imgs/page-banner-background.png, themes/insideoutchangev1/imgs/page-feature-background.png, 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themes/insideoutchangev1/elements, themes/insideoutchangev1/fonts/Bellerose.ttf, themes/insideoutchangev1/fonts, themes/insideoutchangev1, blocks/background_slider/form.php, blocks/background_slider/edit.php, blocks/background_slider/view.php, blocks/background_slider/controller.php, blocks/background_slider/icon.png, blocks/background_slider/config.json, blocks/background_slider/db.xml, blocks/background_slider/add.php, blocks/background_slider, blocks/autonav/templates/bootstrap_navbar/view.php, blocks/autonav/templates/bootstrap_navbar, blocks/autonav/templates, blocks/autonav, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/sl_SI/LC_MESSAGES/messages.mo, languages/sl_SI/LC_MESSAGES, languages/sl_SI, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/pl_PL/LC_MESSAGES/messages.mo, languages/pl_PL/LC_MESSAGES, languages/pl_PL, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, themes/insideoutchangev1/description.txt, themes/insideoutchangev1/imgs/page-footer-background.png, themes/insideoutchangev1/imgs/page-banner-2.png, themes/insideoutchangev1/imgs/page-banner-background.png, themes/insideoutchangev1/imgs/page-feature-background.png, themes/insideoutchangev1/imgs/sandpaper.png, themes/insideoutchangev1/imgs, themes/insideoutchangev1/js/bootstrap-min.js, themes/insideoutchangev1/js/app.js, themes/insideoutchangev1/js, themes/insideoutchangev1/custom_grid.php, themes/insideoutchangev1/page_theme.php, themes/insideoutchangev1/three_column.php, themes/insideoutchangev1/left_sidebar.php, themes/insideoutchangev1/default.php, themes/insideoutchangev1/thumbnail.png, themes/insideoutchangev1/two_column.php, themes/insideoutchangev1/home.php, themes/insideoutchangev1/full.php, themes/insideoutchangev1/view.php, themes/insideoutchangev1/css/app-old.css, themes/insideoutchangev1/css/app.css, themes/insideoutchangev1/css/bootstrap-min.css, themes/insideoutchangev1/css/app.bak.css, themes/insideoutchangev1/css, themes/insideoutchangev1/elements/footer.php, themes/insideoutchangev1/elements/footer_bottom.php, themes/insideoutchangev1/elements/header.php, themes/insideoutchangev1/elements/header_top.php, themes/insideoutchangev1/elements, themes/insideoutchangev1/fonts/Bellerose.ttf, themes/insideoutchangev1/fonts, themes/insideoutchangev1

# concrete5 Cache Settings
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Apache/2.4.7 (Ubuntu)

# Server API
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Browser User-Agent String

Mozilla/5.0 (X11; CrOS x86_64 11316.123.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.97 Safari/537.36

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