Bought add-on but no download link

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I just bought the add-on, but for some reason the license doesn't show up in my dashboard and I didn't get an email notification from c5. I did however get the paypal receipt notification. Could you please provide me a download link or the package zip file? Thanks.

Type: Pre-Sale
Status: Resolved
pixo
View Replies:
DeWebmakers replied on at Permalink Reply
DeWebmakers
Hi Pixo,

I've been on holiday, so hadn't got the change to answer...
Not sure what happend. I think you need to contact someone of C5 for this.
Don't see an order, so something went wrong.

Best,

Corretje

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.2
Version Installed - 8.5.2
Database Version - 20190925072210

# Database Information
Version: 10.4.13-MariaDB
SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# concrete5 Packages
HTML+PHP Code Block (1.0.2), My Advisor Cloud(MAC) (8.3.8), ProBlog (1.0.5)

# concrete5 Overrides
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themes/brokersalliance_theme/assets/css/site.css, themes/brokersalliance_theme/assets/css/component.css, themes/brokersalliance_theme/assets/css/iadvisor-dashboard.css, themes/brokersalliance_theme/assets/css/bak/bootstrap-old.css, themes/brokersalliance_theme/assets/css/bak, themes/brokersalliance_theme/assets/css, themes/brokersalliance_theme/assets/less/iadvisor-dashboard.less, themes/brokersalliance_theme/assets/less, themes/brokersalliance_theme/assets/js/modernizr-2.6.2.min.js, themes/brokersalliance_theme/assets/js/iadvisor-dashboard.js, themes/brokersalliance_theme/assets/js/ie10-viewport-bug-workaround.js, themes/brokersalliance_theme/assets/js/okvideo.js, themes/brokersalliance_theme/assets/js/bootstrap.js, themes/brokersalliance_theme/assets/js/jquery.slicknav.js, themes/brokersalliance_theme/assets/js/wow.min.js, themes/brokersalliance_theme/assets/js/jquery.inview2.js, themes/brokersalliance_theme/assets/js/jquery-migrate-1.4.1.min.js, 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# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
7.3.20

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, fileinfo, filter, ftp, gd, hash, iconv, imap, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, SimpleXML, sockets, SPL, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 64M
post_max_size - 8M
upload_max_filesize - 2M
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.89 Safari/537.36

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