Problems with Signature field

Permalink Browser Info Environment
I'm having trouble with the signature field. In testing in Safari on a mac, the mere inclusion of the signature field blocks scrolling the page up, though it works fine on Chrome. And, on my Android phone, the signature image is corrupted creating verticle lines extending up from the top of the signature image (see attachment). Do you have any ideas for me to fix these issues?

1 Attachment

Type: Ticket
Status: New
Pixelfixer
View Replies:

concrete5 Environment Information

# concrete5 Version
Core Version - 8.4.4
Version Installed - 8.4.4
Database Version - 20180717000000

# concrete5 Packages
ExchangeCore reCAPTCHA (1.1.1), Formidable (Full Version) (2.0.6), Pixel Theme (2.1.2), Vivid Simple Accordion (1.0.1)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - In all cases.
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
7.2.34

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, monarxprotect, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, SimpleXML, snmp, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 6200
memory_limit - 768M
post_max_size - 512M
upload_max_filesize - 512M
ic24.api.max_timeout - 7
ldap.max_links - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.