Updating to 2.6.4.1 and then to 2.6.5 breaks form submissions

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In order to try to help fix the PHP error being thrown in my other support ticket (https://www.concrete5.org/marketplace/addons/formify/support/print-friendly-records/), I updated Formify to the latest version, which at the time a couple of days ago was version 2.6.4.1. Immediately after this update, none of my forms would submit, displaying an error
"There was an error submitting this form. Please contact the administrator of this site."


After spending a day troubleshooting that problem (I referenced this support tickethttps://www.concrete5.org/marketplace/addons/formify/support/i-keep-... as well as did my own research), I noticed yet another version of Formify was available, version 2.6.5. I updated to 2.6.5, and immediately after updating to that version, I still can't submit any forms, but the error message displayed is now
"You do not have access to submit this form."
. Of course, I have checked permissions on the forms, and permissions are set in Formify correctly.

These forms were being submitted properly before the update to 2.6.4.1.

Any ideas?

Type: Ticket
Status: Archived
ChannelMarkerMedia
View Replies:
PhilYoung replied on at Permalink Reply
PhilYoung
Hi,
Have you got any express forms active on your web site? Can you get the formify to work if you are logged in as administrator?
Best
Phil
ChannelMarkerMedia replied on at Permalink Reply
ChannelMarkerMedia
Yes I have built several custom controllers that utilize Express objects. How might that be related to Formify?

And logging in as an administrator does not change the outcome.

I ended up rolling back the site from backup. So now I'm back to Formify 2.6.2.2 and everything is fine.
PhilYoung replied on at Permalink Reply
PhilYoung
There are other support requests in other aspects of c5 that seem to indicate that the permissions on xpress objects can interfere more globally.

dashboard/system/express/entries then check any forms and go to edit permissions making sure guest is enabled.

Also the "Limit to one record per user" will make this same message appear in formify.
admin replied on at Permalink Reply
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000

# concrete5 Packages
Formify (2.6.5), HonestWebsites Store location (1.3.7), Manual Nav (2.1.1), Mega Menu (1.6.2.2), Vivid Simple Accordion (1.0.1)

# concrete5 Overrides
blocks/autonav/templates/secondary-nav/view.php, blocks/autonav/templates/secondary-nav/controller.php, blocks/autonav/templates/secondary-nav/edit.php, blocks/autonav/templates/secondary-nav/add.php, blocks/autonav/templates/secondary-nav/controller - Copy.php, blocks/autonav/templates/secondary-nav/form_setup_html.php, blocks/autonav/templates/secondary-nav, blocks/autonav/templates, blocks/autonav/controller.php, blocks/autonav, blocks/homepage-blog.php, blocks/formify_form/templates/port_job_application/view.js, blocks/formify_form/templates/port_job_application/view.php, blocks/formify_form/templates/port_job_application/view.css, blocks/formify_form/templates/port_job_application/images/processing.gif, blocks/formify_form/templates/port_job_application/images/select.png, blocks/formify_form/templates/port_job_application/images, blocks/formify_form/templates/port_job_application, blocks/formify_form/templates/port_how_are_we_doing/view.css, blocks/formify_form/templates/port_how_are_we_doing/view.js, blocks/formify_form/templates/port_how_are_we_doing/view.php, blocks/formify_form/templates/port_how_are_we_doing/images/processing.gif, blocks/formify_form/templates/port_how_are_we_doing/images/select.png, blocks/formify_form/templates/port_how_are_we_doing/images, blocks/formify_form/templates/port_how_are_we_doing, blocks/formify_form/templates/port_payment/view.js, blocks/formify_form/templates/port_payment/view.css, blocks/formify_form/templates/port_payment/view.php, blocks/formify_form/templates/port_payment/images/processing.gif, blocks/formify_form/templates/port_payment/images/select.png, blocks/formify_form/templates/port_payment/images, blocks/formify_form/templates/port_payment, blocks/formify_form/templates/port_internship_application/view.js, blocks/formify_form/templates/port_internship_application/images/processing.gif, blocks/formify_form/templates/port_internship_application/images/select.png, blocks/formify_form/templates/port_internship_application/images, blocks/formify_form/templates/port_internship_application/view.css, blocks/formify_form/templates/port_internship_application/view.php, blocks/formify_form/templates/port_internship_application, blocks/formify_form/templates/port_grievance/view.php, blocks/formify_form/templates/port_grievance/view.js, blocks/formify_form/templates/port_grievance/view.css, blocks/formify_form/templates/port_grievance/images/select.png, blocks/formify_form/templates/port_grievance/images/processing.gif, blocks/formify_form/templates/port_grievance/images, blocks/formify_form/templates/port_grievance, blocks/formify_form/templates, blocks/formify_form, blocks/hw_store_location/templates/port_locations.php, blocks/hw_store_location/templates, blocks/hw_store_location, blocks/express_entry_list/templates/homepage/view.php, blocks/express_entry_list/templates/homepage, blocks/express_entry_list/templates/blog_list/view.css, blocks/express_entry_list/templates/blog_list/view.php, blocks/express_entry_list/templates/blog_list, blocks/express_entry_list/templates, blocks/express_entry_list, blocks/express_entry_detail/templates/port_job_posting/view.php, blocks/express_entry_detail/templates/port_job_posting, blocks/express_entry_detail/templates/port_blog_post/view.php, blocks/express_entry_detail/templates/port_blog_post, blocks/express_entry_detail/templates, blocks/express_entry_detail, blocks/service_locations/add.php, blocks/service_locations/controller.php, blocks/service_locations/db.xml, blocks/service_locations/view.php, blocks/service_locations/view.css, blocks/service_locations/form.php, blocks/service_locations/edit.php, blocks/service_locations, blocks/jb_megamenu/templates/port_main_nav.php, blocks/jb_megamenu/templates, blocks/jb_megamenu, blocks/vivid_simple_accordion/templates/bootstrap/view.js, blocks/vivid_simple_accordion/templates/bootstrap/view.php, blocks/vivid_simple_accordion/templates/bootstrap, blocks/vivid_simple_accordion/templates, blocks/vivid_simple_accordion, controllers/single_page/dashboard/blog_posts.php, controllers/single_page/dashboard/job_postings.php, controllers/single_page/dashboard, controllers/single_page, single_pages/dashboard/blog_posts.php, single_pages/dashboard/job_postings.php, single_pages/dashboard, themes/port_health/full.php, themes/port_health/page_theme.php, themes/port_health/default.php, themes/port_health/elements/secondary-top.php, themes/port_health/elements/footer.php, themes/port_health/elements/header.php, themes/port_health/elements, themes/port_health/js/porthealth.js, themes/port_health/js, themes/port_health/view.php, themes/port_health/description.txt, themes/port_health/css/porthealth.css, themes/port_health/css/porthealth - 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# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.4.7

# Server API
cgi-fcgi

# PHP Version
5.5.9-1ubuntu4.22

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, json, libxml, mbstring, memcached, mhash, mysql, mysqli, openssl, pcntl, pcre, PDO, pdo_mysql, Phar, posix, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 180
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

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