WYSIWYG editor problems

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When the WYSIWYG editor is placed as a field in a Formify block the editor appears as a single line text block.

The insert image option requester doesn't open the File manager.

1 Attachment

Type: Pre-Sale
Status: In Progress
amigacooke
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amigacooke replied on at Permalink Reply
amigacooke
Any chance of not being ignored please?
amigacooke replied on at Permalink Reply
amigacooke
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
amigacooke replied on at Permalink Reply
amigacooke
In my case, the product is unusable.

As already noted, the editor is displayed incorrectly in the view block.
The editor will not activate the media requester to allow media to be added.

View blocks do not display the user controls to enable sorting of entries.
Individual list entries display an error when requesting a detailed view.

For whatever reason, support on this product seems at best sporadic, therefore I am requesting a refund.
amigacooke replied on at Permalink Reply
amigacooke
No action has been taken on the refund request. Can I ask why?
jgarcia replied on at Permalink Reply
jgarcia
I apologize for the delay. The refund has been issued.

I'm looking into the issues you experienced and will give you an update asap, in case you want to reconsider in the future.
amigacooke replied on at Permalink Reply
amigacooke
Thank you for the refund.

I remain interested in Formify and will be following developments.
amigacooke replied on at Permalink Reply
amigacooke
I wonder how long I'm going to have to wait for developments.

There was a burst of activity followed by the apparently usual inactivity. For an add on that is relatively expensive, the support for this product seems poor.

If it works, Formify will be invaluable to me, but my experience is it doesn't do what it says it can.
amigacooke replied on at Permalink Reply
amigacooke
Another month slips by with very little activity.
PhilYoung replied on at Permalink Reply 1 Attachment
PhilYoung
Hi,
I have been using advanced forms/data display for many years and have been experimenting with formify. I can reproduce the layout issue you had in different themes as well as other oddities (see screen shots) that have nothing to do with formify per se but with css clashes in the themes. I have learned to test any problematic form on a stock elemental themed page first. I cant seem to replicate the issue with accessing the file manager from the redactor menu. So maybe Justin fixed that in version 1.1.8 which is the version I am using.
Phil
PhilYoung replied on at Permalink Reply
PhilYoung
I have no problem getting any list to display details on the same or different page though it does seem that the user controls are not active unless I am doing something wrong. I will delve deeper into that and let you know.
PhilYoung replied on at Permalink Reply
PhilYoung
Justin confirmed that the user control/sorting possibilities have not been implemented yet but should be done in the next update. That update is due late December or early January.
amigacooke replied on at Permalink Reply
amigacooke
Thanks for investigating.

I'm sorry to hear that formify only acts as expected with a limited number of themes. This makes buying it a bit of a lottery.

I am also perturbed to find that expected functions may or may not work. Is there a list of presently working functions? Paying $75 to find out whether it works or not is quite an ask.

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.5.1
Version Installed - 5.7.5.1
Database Version - 20150713000000

# concrete5 Packages
Formify (1.0.3), Long Story Short (1.0).

# concrete5 Overrides
languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pl_PL/LC_MESSAGES/messages.mo, languages/pl_PL/LC_MESSAGES, languages/pl_PL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pl_PL/LC_MESSAGES/messages.mo, languages/pl_PL/LC_MESSAGES, languages/pl_PL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.4.44

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, shmop, SimpleXML, soap, SPL, SQLite, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib.

# PHP Settings
max_execution_time - 50000
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 5000
memory_limit - 120M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 40M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:40.0) Gecko/20100101 Firefox/40.0

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Created on Aug 29 2015 at 11:44 am
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