Please refund my purchase - license not received

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Hi There,
I purchased the Formigo Social Life addon and received a paypal receipt but the order is not showing in my Concrete5 Purchase History and the addon is not showing in my list of puchased licenses...

I'd like to use this addon and would be grateful if you can make it available to me, or alternatively refund my purchase.

many thanks

Type: Pre-Sale
Status: New
wildws
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concrete5 Environment Information

# concrete5 Version
5.6.3.3

# concrete5 Packages
Social Feed (1.8).

# concrete5 Overrides
languages/da_DK, languages/zh_TW, languages/de_DE, languages/tr_TR, languages/sk_SK, languages/es_PE, languages/pt_PT, languages/ja_JP, languages/ru_RU, languages/sv_SE, languages/el_GR, languages/vi_VN, languages/ro_RO, languages/nl_NL, languages/fr_FR, languages/sl_SI, languages/nb_NO, languages/ar, languages/es_AR, languages/fa_IR, languages/es_MX, languages/it_IT, languages/es_ES, languages/cs_CZ, languages/fi_FI

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Block Cache - On
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Full Page Caching - Off

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Apache

# Server API
cgi-fcgi

# PHP Version
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# PHP Settings
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log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 30000
memory_limit - 256M
post_max_size - 64M
sql.safe_mode - Off
upload_max_filesize - 64M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
opcache.max_accelerated_files - 2000
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zend_optimizerplus.max_accelerated_files - 2000
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zend_optimizerplus.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0

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