Error when loading

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Just had an error when trying to install for the first time. The package shows in "add functionality" after the error message, but cannot see the add-on in the dashboard. Please help, as I really wanted to try this out.

Type: Ticket
Status: Archived
simonknibbs
View Replies:
mnakalay replied on at Permalink Reply
mnakalay
Hello,

Thank you for reaching out.

Could you uninstall the package, install it again, make note of the error message and post it here?

Alternatively, I you prefer, could you give me an administrator access t the website and I could look myself?

If you prefer this second option, please send me a username and password by Private Message as this thread is public.

Thank you.
mnakalay replied on at Permalink Reply
mnakalay
Hello,

it seems the rrror is not related to my package but to another package. That error you see also appears in other places unrelated to my package.

For instance you will have the same error when you log in and are taken to the welcome page dashboard/welcome

The complete errors are logged in concrete5's log and they are as follow (I replaced paths with xxx for security reasons):

Exception Occurred: xxx/xxx/xxx/xxx/packages/services_list_links/controller.php:0 Cannot declare class Concrete\Package\ServicesList\Controller, because the name is already in use (64)

and
Exception Occurred: /xxx/xxx/xxx/xxx/application/blocks/page_list/templates/events/view.php:172 syntax error, unexpected '}', expecting end of file (0)


So the first, most important error is linked to the package Services List and the other one is an error in a page list template.
simonknibbs replied on at Permalink Reply
simonknibbs
Hi, Thank you for checking this out. Would you be able to help with a fix for this? and if so let me know the cost for doing this. I guess you may need server acccess.
mnakalay replied on at Permalink Reply
mnakalay
I should be able to help. I sent you details by private message
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.4.4
Version Installed - 8.4.4
Database Version - 20180717000000

# concrete5 Packages
Block Designer (1.3.9), C5DK Blog (8.4.3), Deluxe Customizable Twitter Feed (1.0.4), Flip Portal (1.0.1), Instant Page Speed Magic (1.0.9), Knibbs (2.0), Login Page Background (0.9.1), Page List+ (2.0.1.3), Page Redirect (2.0), Page Selector Attribute (2.0), Quick Tabs (1.0), Services Block (2.0), Simple Header Block (1.0.1), Simple Portal (1.0.1), Spacer (0.9.3), Twitter Feed Block Components (1.0.1), Whale Grid Gallery (2.3.3), Whale OWL Carousel (2.5.7.7)

# concrete5 Overrides
blocks/autonav/templates/breadcrumb.php, blocks/autonav/templates/default_nav.php, blocks/autonav/templates/featured_nav.php, blocks/autonav/templates/mega_menu.php, blocks/autonav/templates/mega_menu_with_feature.php, blocks/autonav/templates/main.php, blocks/autonav/templates, blocks/autonav, blocks/image_slider/templates/home_slider/view.php, blocks/image_slider/templates/home_slider, blocks/image_slider/templates/header_slider/view.php, blocks/image_slider/templates/header_slider, blocks/image_slider/templates/testimonials/view.php, blocks/image_slider/templates/testimonials, blocks/image_slider/templates, blocks/image_slider, blocks/page_list/templates/simple/view.php, blocks/page_list/templates/simple, blocks/page_list/templates/thumbnail_grid/js/dynamic_list.js, blocks/page_list/templates/thumbnail_grid/js, blocks/page_list/templates/thumbnail_grid/view.php, blocks/page_list/templates/thumbnail_grid, blocks/page_list/templates/outline_no_image/view.php, blocks/page_list/templates/outline_no_image, blocks/page_list/templates/image_blue_box/view.php, blocks/page_list/templates/image_blue_box, blocks/page_list/templates/outline_image/view.php, blocks/page_list/templates/outline_image, blocks/page_list/templates/case_study_sidebar/view.php, blocks/page_list/templates/case_study_sidebar, blocks/page_list/templates/case_study_main/view.php, blocks/page_list/templates/case_study_main, blocks/page_list/templates/insights/view.php, blocks/page_list/templates/insights, blocks/page_list/templates/blog.zip, blocks/page_list/templates/events/view.php, blocks/page_list/templates/events, blocks/page_list/templates, blocks/page_list, blocks/two_column_content/add.php, blocks/two_column_content/composer.php, blocks/two_column_content/config.json, blocks/two_column_content/controller.php, blocks/two_column_content/db.xml, blocks/two_column_content/edit.php, blocks/two_column_content/form.php, blocks/two_column_content/icon.png, blocks/two_column_content/view.php, blocks/two_column_content/templates/right_sidebar/view.php, blocks/two_column_content/templates/right_sidebar, blocks/two_column_content/templates/background_color/view.php, blocks/two_column_content/templates/background_color, blocks/two_column_content/templates/left_sidebar/view.php, blocks/two_column_content/templates/left_sidebar, blocks/two_column_content/templates, blocks/two_column_content, blocks/parallax/db.xml, blocks/parallax/form.php, blocks/parallax/controller.php, blocks/parallax/add.php, blocks/parallax/composer.php, blocks/parallax/edit.php, blocks/parallax/config.json, blocks/parallax/icon.png, blocks/parallax/view.php, blocks/parallax, blocks/map_multi_location/db.xml, blocks/map_multi_location/controller.php, blocks/map_multi_location/add.php, blocks/map_multi_location/composer.php, blocks/map_multi_location/form_setup_html.php, blocks/map_multi_location/edit.php, blocks/map_multi_location/icon.png, blocks/map_multi_location/LICENSE.TXT, blocks/map_multi_location/view.php, blocks/map_multi_location, blocks/text_image/add.php, blocks/text_image/config.json, blocks/text_image/composer.php, blocks/text_image/controller.php, blocks/text_image/db.xml, blocks/text_image/edit.php, blocks/text_image/form.php, blocks/text_image/icon.png, blocks/text_image/view.js, blocks/text_image/view.php, blocks/text_image, blocks/accordion_extended/db.xml, blocks/accordion_extended/controller.php, blocks/accordion_extended/view.php, blocks/accordion_extended/view.js, blocks/accordion_extended/add.php, blocks/accordion_extended/composer.php, blocks/accordion_extended/edit.php, blocks/accordion_extended/config.json, blocks/accordion_extended/form.php, blocks/accordion_extended/icon.png, blocks/accordion_extended, blocks/content_on_hover/add.php, blocks/content_on_hover/composer.php, blocks/content_on_hover/controller.php, blocks/content_on_hover/config.json, blocks/content_on_hover/db.xml, blocks/content_on_hover/edit.php, blocks/content_on_hover/icon.png, blocks/content_on_hover/form.php, blocks/content_on_hover/view.php, blocks/content_on_hover/templates/background_colour_reverse/view.php, blocks/content_on_hover/templates/background_colour_reverse, blocks/content_on_hover/templates/no_front_content/view.php, blocks/content_on_hover/templates/no_front_content, blocks/content_on_hover/templates, blocks/content_on_hover, blocks/faqs/add.php, blocks/faqs/composer.php, blocks/faqs/controller.php, blocks/faqs/db.xml, blocks/faqs/edit.php, blocks/faqs/form_setup_html.php, blocks/faqs/icon.png, blocks/faqs/view.php, blocks/faqs/LICENSE.TXT, blocks/faqs, blocks/video_text/add.php, blocks/video_text/auto.js, blocks/video_text/composer.php, blocks/video_text/controller.php, blocks/video_text/config.json, blocks/video_text/db.xml, blocks/video_text/edit.php, blocks/video_text/icon.png, blocks/video_text/form.php, blocks/video_text/view.php, blocks/video_text/js_form/select2.sortable.js, blocks/video_text/js_form, blocks/video_text, blocks/home_slider/db.xml, blocks/home_slider/controller.php, blocks/home_slider/add.php, blocks/home_slider/composer.php, blocks/home_slider/form_setup_html.php, blocks/home_slider/icon.png, blocks/home_slider/edit.php, blocks/home_slider/LICENSE.TXT, blocks/home_slider/view.js, blocks/home_slider/view.php, blocks/home_slider, blocks/search/templates/animated_search/view.php, blocks/search/templates/animated_search, blocks/search/templates/simple/view.php, blocks/search/templates/simple, blocks/search/templates/simple_pof/view.php, blocks/search/templates/simple_pof, blocks/search/templates/case_studies_search/view.php, blocks/search/templates/case_studies_search, blocks/search/templates/global_search/view.php, blocks/search/templates/global_search, blocks/search/templates/events_search/view.php, blocks/search/templates/events_search, blocks/search/templates, blocks/search

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
fpm-fcgi

# PHP Version
7.0.33

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mcrypt, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, redis, Reflection, session, SimpleXML, soap, sockets, sodium, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 120
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
ldap.max_links - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36

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