This is an Add-On/plugin that lets you monitor and chat with visitors on your concrete5 site, 100% free. No catch, no wares. It's truly free and always will be.
“Live Chat” makes use of Tawk.to – “A free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page”. They have developed a plugin for WordPress and Drupal already, and concrete5 must have this awesome app too! I’m not a Tawk.to developer, so this Add-On does not come from Tawk.to. If there are issues related to concrete5 in combination with the plugin, those should go towards me. If there are issues with the dashboard of Tawk.to, messages not being delivered or whatever that’s from Tawk.to, they should go towards their support forums.
Why use it?
More than 250.000 companies use tawk.to to provide real time support and service to their customers. Never lose another lead or sale again, with Tawk.to you can monitor and chat with your website visitors when they need it most.”
Configurations (and… multilingual!)
It’s possible to configure a widget in the Tawk.to dashboard to match it to your website. Change colors, text/info messages, images, language and more! You can even create multiple widgets. If you have your concrete5 website setup to be multilingual, you can even select a different widget per language/locale. So let your German users see German (welcome) text, instead of English.
Translation of the Add-On's dashboard pages