Mega Menu not working

Permalink Browser Info Environment
Hi,

I just purchased the mega menu for c5 5.7 version, the installation was successful but the block doesn't work at all. Whe I try to include the block in some page nothing happens, and the section where I include the block appears blank.

The block is displayed on the lists of all blocks but doesn't work either if I added it from the desired section, or if I drag and drop it to the desired section.

Please help.

Type: Discussion
Status: In Progress
dazu
View Replies:
jb1 replied on at Permalink Reply
jb1
Hi

May I know the URL where the block is so I can take a closer look? Also if you can send me your admin details via PM it will make things faster.

JZ

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.5.2
Version Installed - 5.7.5.2
Database Version - 20150731000000

# concrete5 Packages
Ajax Page List (0.9), Fruitful (1.2), Mega Menu (0.9.3), PDF Viewer (1.0.1), Vivid Carousel (1.0.1), Zoomer (1.0.1).

# concrete5 Overrides
blocks/audio/db.xml, blocks/audio/add.php, blocks/audio/controller.php, blocks/audio/edit.php, blocks/audio/view.php, blocks/audio/form.php, blocks/audio/icon.png, blocks/audio, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/pl_PL/LC_MESSAGES/messages.mo, languages/pl_PL/LC_MESSAGES, languages/pl_PL, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, themes/omron/page_theme.php, themes/omron/blank.php, themes/omron/left_sidebar.php, themes/omron/full.php, themes/omron/elements/footer_bottom.php, themes/omron/elements/header_top.php, themes/omron/elements/footer.php, themes/omron/elements/header.php, themes/omron/elements, themes/omron/js/demo_time.js, themes/omron/js, themes/omron/images/background-slider-royal.png, themes/omron/images/background-slider-night-road.png, themes/omron/images/background-slider-blue-sky.png, themes/omron/images/background-slider-default.png, themes/omron/images/background.png, themes/omron/images, themes/omron/right_sidebar.php, themes/omron/page_not_found.php, themes/omron/css/styles.xml, themes/omron/css/bootstrap-modified.css, themes/omron/css/main.less, themes/omron/css/presets/night-road.less, themes/omron/css/presets/defaults.less, themes/omron/css/presets/royal.less, themes/omron/css/presets/blue-sky.less, themes/omron/css/presets, themes/omron/css/build/reset.less, themes/omron/css/build/mixins.less, themes/omron/css/build/search.less, themes/omron/css/build/blocks/feature.less, themes/omron/css/build/blocks/page-title-option-byline.less, themes/omron/css/build/blocks/topic-list.less, themes/omron/css/build/blocks/faq.less, themes/omron/css/build/blocks/image-slider.less, themes/omron/css/build/blocks/image.less, themes/omron/css/build/blocks/tags.less, themes/omron/css/build/blocks/page-list-option-buttons.less, themes/omron/css/build/blocks/next-previous.less, themes/omron/css/build/blocks/feature-template-hover-description.less, themes/omron/css/build/blocks/page-list.less, themes/omron/css/build/blocks/page-title.less, themes/omron/css/build/blocks/date-navigation.less, themes/omron/css/build/blocks/page-list-template-thumbnail-grid.less, themes/omron/css/build/blocks/testimonial.less, themes/omron/css/build/blocks/page-attribute-display.less, themes/omron/css/build/blocks, themes/omron/css/build/buttons.less, themes/omron/css/build/mobile/navigation.less, themes/omron/css/build/mobile, themes/omron/css/build/content.less, themes/omron/css/build/body.less, themes/omron/css/build/add-ons/calendar.less, themes/omron/css/build/add-ons, themes/omron/css/build/fonts/night-road.less, themes/omron/css/build/fonts/defaults.less, themes/omron/css/build/fonts/royal.less, themes/omron/css/build/fonts/blue-sky.less, themes/omron/css/build/fonts, themes/omron/css/build/bootstrap-3.2.0/close.less, themes/omron/css/build/bootstrap-3.2.0/alerts.less, themes/omron/css/build/bootstrap-3.2.0/list-group.less, themes/omron/css/build/bootstrap-3.2.0/scaffolding.less, themes/omron/css/build/bootstrap-3.2.0/pager.less, themes/omron/css/build/bootstrap-3.2.0/navbar.less, themes/omron/css/build/bootstrap-3.2.0/popovers.less, themes/omron/css/build/bootstrap-3.2.0/mixins.less, themes/omron/css/build/bootstrap-3.2.0/theme.less, themes/omron/css/build/bootstrap-3.2.0/variables.less, themes/omron/css/build/bootstrap-3.2.0/input-groups.less, themes/omron/css/build/bootstrap-3.2.0/mixins/text-overflow.less, themes/omron/css/build/bootstrap-3.2.0/mixins/text-emphasis.less, themes/omron/css/build/bootstrap-3.2.0/mixins/alerts.less, themes/omron/css/build/bootstrap-3.2.0/mixins/list-group.less, themes/omron/css/build/bootstrap-3.2.0/mixins/opacity.less, themes/omron/css/build/bootstrap-3.2.0/mixins/size.less, themes/omron/css/build/bootstrap-3.2.0/mixins/background-variant.less, themes/omron/css/build/bootstrap-3.2.0/mixins/buttons.less, themes/omron/css/build/bootstrap-3.2.0/mixins/hide-text.less, themes/omron/css/build/bootstrap-3.2.0/mixins/resize.less, themes/omron/css/build/bootstrap-3.2.0/mixins/clearfix.less, themes/omron/css/build/bootstrap-3.2.0/mixins/responsive-visibility.less, themes/omron/css/build/bootstrap-3.2.0/mixins/image.less, themes/omron/css/build/bootstrap-3.2.0/mixins/panels.less, themes/omron/css/build/bootstrap-3.2.0/mixins/nav-divider.less, themes/omron/css/build/bootstrap-3.2.0/mixins/labels.less, themes/omron/css/build/bootstrap-3.2.0/mixins/center-block.less, themes/omron/css/build/bootstrap-3.2.0/mixins/tab-focus.less, themes/omron/css/build/bootstrap-3.2.0/mixins/nav-vertical-align.less, themes/omron/css/build/bootstrap-3.2.0/mixins/forms.less, themes/omron/css/build/bootstrap-3.2.0/mixins/progress-bar.less, themes/omron/css/build/bootstrap-3.2.0/mixins/pagination.less, themes/omron/css/build/bootstrap-3.2.0/mixins/border-radius.less, themes/omron/css/build/bootstrap-3.2.0/mixins/grid.less, themes/omron/css/build/bootstrap-3.2.0/mixins/vendor-prefixes.less, themes/omron/css/build/bootstrap-3.2.0/mixins/reset-filter.less, themes/omron/css/build/bootstrap-3.2.0/mixins/grid-framework.less, themes/omron/css/build/bootstrap-3.2.0/mixins/gradients.less, themes/omron/css/build/bootstrap-3.2.0/mixins/table-row.less, themes/omron/css/build/bootstrap-3.2.0/mixins, themes/omron/css/build/bootstrap-3.2.0/badges.less, themes/omron/css/build/bootstrap-3.2.0/glyphicons.less, themes/omron/css/build/bootstrap-3.2.0/type.less, themes/omron/css/build/bootstrap-3.2.0/media.less, themes/omron/css/build/bootstrap-3.2.0/tooltip.less, themes/omron/css/build/bootstrap-3.2.0/buttons.less, themes/omron/css/build/bootstrap-3.2.0/responsive-embed.less, themes/omron/css/build/bootstrap-3.2.0/breadcrumbs.less, themes/omron/css/build/bootstrap-3.2.0/navs.less, themes/omron/css/build/bootstrap-3.2.0/button-groups.less, themes/omron/css/build/bootstrap-3.2.0/panels.less, themes/omron/css/build/bootstrap-3.2.0/labels.less, themes/omron/css/build/bootstrap-3.2.0/thumbnails.less, themes/omron/css/build/bootstrap-3.2.0/utilities.less, themes/omron/css/build/bootstrap-3.2.0/bootstrap.less, themes/omron/css/build/bootstrap-3.2.0/forms.less, themes/omron/css/build/bootstrap-3.2.0/pagination.less, themes/omron/css/build/bootstrap-3.2.0/modals.less, themes/omron/css/build/bootstrap-3.2.0/normalize.less, themes/omron/css/build/bootstrap-3.2.0/code.less, themes/omron/css/build/bootstrap-3.2.0/grid.less, themes/omron/css/build/bootstrap-3.2.0/component-animations.less, themes/omron/css/build/bootstrap-3.2.0/jumbotron.less, themes/omron/css/build/bootstrap-3.2.0/carousel.less, themes/omron/css/build/bootstrap-3.2.0/responsive-utilities.less, themes/omron/css/build/bootstrap-3.2.0/dropdowns.less, themes/omron/css/build/bootstrap-3.2.0/tables.less, themes/omron/css/build/bootstrap-3.2.0/print.less, themes/omron/css/build/bootstrap-3.2.0/progress-bars.less, themes/omron/css/build/bootstrap-3.2.0/wells.less, themes/omron/css/build/bootstrap-3.2.0, themes/omron/css/build/custom-design-classes/block-sidebar-wrapped.less, themes/omron/css/build/custom-design-classes/recent-blog-entry.less, themes/omron/css/build/custom-design-classes/area-content-accent.less, themes/omron/css/build/custom-design-classes/block-sidebar-padded.less, themes/omron/css/build/custom-design-classes/testimonial-bio.less, themes/omron/css/build/custom-design-classes/blog-entry-list.less, themes/omron/css/build/custom-design-classes, themes/omron/css/build/pagination.less, themes/omron/css/build/breadcrumb.less, themes/omron/css/build/captcha.less, themes/omron/css/build/miscellaneous-styles.less, themes/omron/css/build/header.less, themes/omron/css/build/errors.less, themes/omron/css/build/footer.less, themes/omron/css/build, themes/omron/css, themes/omron/default.php, themes/omron/page_forbidden.php, themes/omron/thumbnail.png, themes/omron/view.php, themes/omron, blocks/audio/db.xml, blocks/audio/add.php, blocks/audio/controller.php, blocks/audio/edit.php, blocks/audio/view.php, blocks/audio/form.php, blocks/audio/icon.png, blocks/audio, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/pl_PL/LC_MESSAGES/messages.mo, languages/pl_PL/LC_MESSAGES, languages/pl_PL, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, themes/omron/page_theme.php, themes/omron/blank.php, themes/omron/left_sidebar.php, themes/omron/full.php, themes/omron/elements/footer_bottom.php, themes/omron/elements/header_top.php, themes/omron/elements/footer.php, themes/omron/elements/header.php, themes/omron/elements, themes/omron/js/demo_time.js, themes/omron/js, themes/omron/images/background-slider-royal.png, themes/omron/images/background-slider-night-road.png, themes/omron/images/background-slider-blue-sky.png, themes/omron/images/background-slider-default.png, themes/omron/images/background.png, themes/omron/images, themes/omron/right_sidebar.php, themes/omron/page_not_found.php, themes/omron/css/styles.xml, themes/omron/css/bootstrap-modified.css, themes/omron/css/main.less, themes/omron/css/presets/night-road.less, themes/omron/css/presets/defaults.less, themes/omron/css/presets/royal.less, themes/omron/css/presets/blue-sky.less, themes/omron/css/presets, themes/omron/css/build/reset.less, themes/omron/css/build/mixins.less, themes/omron/css/build/search.less, themes/omron/css/build/blocks/feature.less, themes/omron/css/build/blocks/page-title-option-byline.less, themes/omron/css/build/blocks/topic-list.less, themes/omron/css/build/blocks/faq.less, themes/omron/css/build/blocks/image-slider.less, themes/omron/css/build/blocks/image.less, themes/omron/css/build/blocks/tags.less, themes/omron/css/build/blocks/page-list-option-buttons.less, themes/omron/css/build/blocks/next-previous.less, themes/omron/css/build/blocks/feature-template-hover-description.less, themes/omron/css/build/blocks/page-list.less, themes/omron/css/build/blocks/page-title.less, themes/omron/css/build/blocks/date-navigation.less, themes/omron/css/build/blocks/page-list-template-thumbnail-grid.less, themes/omron/css/build/blocks/testimonial.less, themes/omron/css/build/blocks/page-attribute-display.less, themes/omron/css/build/blocks, themes/omron/css/build/buttons.less, themes/omron/css/build/mobile/navigation.less, themes/omron/css/build/mobile, themes/omron/css/build/content.less, themes/omron/css/build/body.less, themes/omron/css/build/add-ons/calendar.less, themes/omron/css/build/add-ons, themes/omron/css/build/fonts/night-road.less, themes/omron/css/build/fonts/defaults.less, themes/omron/css/build/fonts/royal.less, themes/omron/css/build/fonts/blue-sky.less, themes/omron/css/build/fonts, themes/omron/css/build/bootstrap-3.2.0/close.less, themes/omron/css/build/bootstrap-3.2.0/alerts.less, themes/omron/css/build/bootstrap-3.2.0/list-group.less, themes/omron/css/build/bootstrap-3.2.0/scaffolding.less, themes/omron/css/build/bootstrap-3.2.0/pager.less, themes/omron/css/build/bootstrap-3.2.0/navbar.less, themes/omron/css/build/bootstrap-3.2.0/popovers.less, themes/omron/css/build/bootstrap-3.2.0/mixins.less, themes/omron/css/build/bootstrap-3.2.0/theme.less, themes/omron/css/build/bootstrap-3.2.0/variables.less, themes/omron/css/build/bootstrap-3.2.0/input-groups.less, themes/omron/css/build/bootstrap-3.2.0/mixins/text-overflow.less, themes/omron/css/build/bootstrap-3.2.0/mixins/text-emphasis.less, themes/omron/css/build/bootstrap-3.2.0/mixins/alerts.less, themes/omron/css/build/bootstrap-3.2.0/mixins/list-group.less, themes/omron/css/build/bootstrap-3.2.0/mixins/opacity.less, themes/omron/css/build/bootstrap-3.2.0/mixins/size.less, themes/omron/css/build/bootstrap-3.2.0/mixins/background-variant.less, themes/omron/css/build/bootstrap-3.2.0/mixins/buttons.less, themes/omron/css/build/bootstrap-3.2.0/mixins/hide-text.less, themes/omron/css/build/bootstrap-3.2.0/mixins/resize.less, themes/omron/css/build/bootstrap-3.2.0/mixins/clearfix.less, themes/omron/css/build/bootstrap-3.2.0/mixins/responsive-visibility.less, themes/omron/css/build/bootstrap-3.2.0/mixins/image.less, themes/omron/css/build/bootstrap-3.2.0/mixins/panels.less, themes/omron/css/build/bootstrap-3.2.0/mixins/nav-divider.less, themes/omron/css/build/bootstrap-3.2.0/mixins/labels.less, themes/omron/css/build/bootstrap-3.2.0/mixins/center-block.less, themes/omron/css/build/bootstrap-3.2.0/mixins/tab-focus.less, themes/omron/css/build/bootstrap-3.2.0/mixins/nav-vertical-align.less, themes/omron/css/build/bootstrap-3.2.0/mixins/forms.less, themes/omron/css/build/bootstrap-3.2.0/mixins/progress-bar.less, themes/omron/css/build/bootstrap-3.2.0/mixins/pagination.less, themes/omron/css/build/bootstrap-3.2.0/mixins/border-radius.less, themes/omron/css/build/bootstrap-3.2.0/mixins/grid.less, themes/omron/css/build/bootstrap-3.2.0/mixins/vendor-prefixes.less, themes/omron/css/build/bootstrap-3.2.0/mixins/reset-filter.less, themes/omron/css/build/bootstrap-3.2.0/mixins/grid-framework.less, themes/omron/css/build/bootstrap-3.2.0/mixins/gradients.less, themes/omron/css/build/bootstrap-3.2.0/mixins/table-row.less, themes/omron/css/build/bootstrap-3.2.0/mixins, themes/omron/css/build/bootstrap-3.2.0/badges.less, themes/omron/css/build/bootstrap-3.2.0/glyphicons.less, themes/omron/css/build/bootstrap-3.2.0/type.less, themes/omron/css/build/bootstrap-3.2.0/media.less, themes/omron/css/build/bootstrap-3.2.0/tooltip.less, themes/omron/css/build/bootstrap-3.2.0/buttons.less, themes/omron/css/build/bootstrap-3.2.0/responsive-embed.less, themes/omron/css/build/bootstrap-3.2.0/breadcrumbs.less, themes/omron/css/build/bootstrap-3.2.0/navs.less, themes/omron/css/build/bootstrap-3.2.0/button-groups.less, themes/omron/css/build/bootstrap-3.2.0/panels.less, themes/omron/css/build/bootstrap-3.2.0/labels.less, themes/omron/css/build/bootstrap-3.2.0/thumbnails.less, themes/omron/css/build/bootstrap-3.2.0/utilities.less, themes/omron/css/build/bootstrap-3.2.0/bootstrap.less, themes/omron/css/build/bootstrap-3.2.0/forms.less, themes/omron/css/build/bootstrap-3.2.0/pagination.less, themes/omron/css/build/bootstrap-3.2.0/modals.less, themes/omron/css/build/bootstrap-3.2.0/normalize.less, themes/omron/css/build/bootstrap-3.2.0/code.less, themes/omron/css/build/bootstrap-3.2.0/grid.less, themes/omron/css/build/bootstrap-3.2.0/component-animations.less, themes/omron/css/build/bootstrap-3.2.0/jumbotron.less, themes/omron/css/build/bootstrap-3.2.0/carousel.less, themes/omron/css/build/bootstrap-3.2.0/responsive-utilities.less, themes/omron/css/build/bootstrap-3.2.0/dropdowns.less, themes/omron/css/build/bootstrap-3.2.0/tables.less, themes/omron/css/build/bootstrap-3.2.0/print.less, themes/omron/css/build/bootstrap-3.2.0/progress-bars.less, themes/omron/css/build/bootstrap-3.2.0/wells.less, themes/omron/css/build/bootstrap-3.2.0, themes/omron/css/build/custom-design-classes/block-sidebar-wrapped.less, themes/omron/css/build/custom-design-classes/recent-blog-entry.less, themes/omron/css/build/custom-design-classes/area-content-accent.less, themes/omron/css/build/custom-design-classes/block-sidebar-padded.less, themes/omron/css/build/custom-design-classes/testimonial-bio.less, themes/omron/css/build/custom-design-classes/blog-entry-list.less, themes/omron/css/build/custom-design-classes, themes/omron/css/build/pagination.less, themes/omron/css/build/breadcrumb.less, themes/omron/css/build/captcha.less, themes/omron/css/build/miscellaneous-styles.less, themes/omron/css/build/header.less, themes/omron/css/build/errors.less, themes/omron/css/build/footer.less, themes/omron/css/build, themes/omron/css, themes/omron/default.php, themes/omron/page_forbidden.php, themes/omron/thumbnail.png, themes/omron/view.php, themes/omron

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.4.7 (Ubuntu)

# Server API
apache2handler

# PHP Version
5.5.9-1ubuntu4.11

# PHP Extensions
apache2handler, bcmath, bz2, calendar, Core, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, Phar, posix, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, Zend OPcache, zip, zlib.

# PHP Settings
max_execution_time - 60
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 200M
sql.safe_mode - Off
upload_max_filesize - 200M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

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