Cannot download and install Mega Menu 5.7
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I have just purchased Mega Menu 5.7 Aand when I select the licence and then try to download it fron the Awaiting Installation list I get the following error message
This package isn't currently available for this version of concrete5. Please contact the maintainer of this package for assistance.
As far as I know I have downloaded the 5.7 version.
Any help appreciated
Phil
This package isn't currently available for this version of concrete5. Please contact the maintainer of this package for assistance.
As far as I know I have downloaded the 5.7 version.
Any help appreciated
Phil
| Type: | Pre-Sale |
|---|---|
| Status: | In Progress |
Thanks for your reply, I will install the latest tomorrow.
Phil
Phil
Upgraded to 5.7.5.3 and all working now
Thanks again
Thanks again
Great to hear, hope you enjoy it. Have a wonderful 2016. :-)
JB
JB
I have purchased this addon and when I select the licence and then try to download it from the Awaiting Installation list I get the following error message: "An error occurred while downloading the package." I didn't see any other possibility to download this package.
I dont have much experience in using Concrete5 and i don't know how to solve this problem.
I dont have much experience in using Concrete5 and i don't know how to solve this problem.
Hi,
You can see your licenses available for download at:
https://www.concrete5.org/profile/orders/...
There's also more general installation instructions for addons on the concrete5.org documentation site.
Btw. Please open a separate ticket in the future to ensure only you see the ticket threads. Thanks.
You can see your licenses available for download at:
https://www.concrete5.org/profile/orders/...
There's also more general installation instructions for addons on the concrete5.org documentation site.
Btw. Please open a separate ticket in the future to ensure only you see the ticket threads. Thanks.
Based on the environment info you supplied you're running Concrete5 5.7.5.1 and on the marketplace listing you'll find the minimum version required for Mega Menu is 5.7.5.2. The reason being is that the core team changed some very important files within the cms that affects the performance of Mega Menu so we can't guarantee that it will work correctly on earlier versions. I would recommend that you simply upgrade your c5 installation to the newest version of 5.7 as the core team are also regularly releasing bug fixes and performance improvements.
Hope this helps.
JB