Nothing in the block add..

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hi.. I could install, config file attribute, and when i put the block in the page, i can drop the icons but nothing more... and the advance settings tab does not work too...
What is wrong?

Type: Discussion
Status: New
dimensioncinq
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sebastienj replied on at Permalink Reply
sebastienj
Hi,

Thanks for purchasing. It's seems that you have a js bug on your page. Do you have firebug or chrome's console to see what append ?

Let me know,

Seb
dimensioncinq replied on at Permalink Reply
dimensioncinq
yes, firebug, but i don't know where to search for...
sebastienj replied on at Permalink Reply
sebastienj
Hi,

If you select 'console' tab on firebug, and you reload page you don't see javascript error?
dimensioncinq replied on at Permalink Reply
dimensioncinq
here it is...

syntax error
[Stopper sur une erreur] var BLOCK_ID = ;
jquery...f2ff7ba (ligne 19)

and whe i put an icon at the bottom...

FORM_TOOL_URL is not defined
[Stopper sur une erreur] (119 out of range 18)
jquery...f2ff7ba (ligne 119)
FORM_TOOL_URL is not defined
sebastienj replied on at Permalink Reply
sebastienj
Peut -être parlez vous Français?
dimensioncinq replied on at Permalink Reply
dimensioncinq
Que oui..
J'ai désinstallé quelques paquets entretemps, mais cela n'a rien changé..
sebastienj replied on at Permalink Reply
sebastienj
C'est très étrange. Avez vous désinstallé multi media box aussi (et réinstallé)?
Avez vous la version 2.0.2.1 ?
dimensioncinq replied on at Permalink Reply
dimensioncinq
le changelog affirme des modifs jusqu'à 2.0

Désinstaller et réinstaller n'a rien changé.
sebastienj replied on at Permalink Reply
sebastienj
J'avais oublié de mettre à jour la version. Donc maintenant vous avez une mise à jiour dispo pour le block. Espérons que cela regle ce problème bien étrange.
dimensioncinq replied on at Permalink Reply
dimensioncinq
où téléchage-t-on la mise à jour?
J'ai téléchargé à nouveau le paquet, mais toujours 2.0
sebastienj replied on at Permalink Reply
sebastienj
Dans les ajout de fonctionnalité de votre site cliquer sur 'chec for update'. Voter site a besoin d'être connecté à la communauté pour cela.

Dites moi

seb
dimensioncinq replied on at Permalink Reply
dimensioncinq
ok, now it works..
good job! Thanks!
swanma replied on at Permalink Reply 3 Attachments
swanma
I'm having exactly the same problem, just purchased the block and cant get it to work. Some form of JS error.
sebastienj replied on at Permalink Reply
sebastienj
Hi,

I really don't understand ! I'm so sorry !
Can i have acces to a website with this problem to understand ?

Seb
swanma replied on at Permalink Reply
swanma
Sure Seb,

I have emailed you login details to your email address seb@stienj.net

Kind Regards
sebastienj replied on at Permalink Reply
sebastienj
Hi,

I'm sorry this email is broken. Can you send me by PM?

Seb
swanma replied on at Permalink Reply
swanma
Have done..

Thanks again

JJ
sebastienj replied on at Permalink Reply
sebastienj
That's because you did not have the latest version. I've upgraded and all is fine now.
In the 2.0 they was a bug when user add a new block. Now is the 2.0.2.2...

Let me know

Seb
swanma replied on at Permalink Reply
swanma
Thank you Seb,
Excellent service, I would recommend you and this product to anybody.

Kind regards,
John Jarrett.

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