Incorrect site is dhown

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We have quite a number of domains mapped (100+) and for the most part this plugin works well, for a few years.

But every now and then a customer rings to complain that their website is showing the wrong thing.

i.e it is showing the "Main Domain" we have set in the settings.

We have implemented the recommendations athttps://www.concrete5.org/marketplace/addons/multiple-domains1/docum...

Have you any idea why this is?

I've attached our cache settings. But I don't think this is the issue, as it's more likely to show an old version, not a different site.

1 Attachment

Type: Ticket
Status: New
Conkreet
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concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.5.8
Version Installed - 5.7.5.8
Database Version - 20160412000000

# concrete5 Packages
Automatic Email Obfuscator (2.0.1), Background Image and Overlay (0.9.7), Block Designer (2.2.2), Block Designer Pro (2.4.0), Block Finder (0.9.2), Cloneamental (0.9.3), Editor Comment (7.0.1), ExchangeCore reCAPTCHA (1.1.1), HonestWebsites Simple testimonials (1.0.0), HTML+PHP Code Block (1.0.1), Icons for Redactor (0.9), Image with Focuspoint (1.02), Manual Nav (2.0.0), More Block Templates (0.9.6), Multiple Domains (2.3.2), Responsive Embed (1.0.1), Thumb Gallery (1.0.3), Vivid Carousel (1.0.1), Whale Bootstrap Carousel (1.1.2), Whale Elastic Slider (1.1.1), Whale Grid Gallery (2.3.0), Whale OWL Carousel (2.5.7.4), White Label (1.0.1).

# concrete5 Overrides
blocks/bsnavigation/edit.php, blocks/bsnavigation/config.json, blocks/bsnavigation/auto.js, blocks/bsnavigation/view.php, blocks/bsnavigation/js_form/handlebars-helpers.js, blocks/bsnavigation/js_form/handlebars-v4.0.4.js, blocks/bsnavigation/js_form, blocks/bsnavigation/icon.png, blocks/bsnavigation/form.php, blocks/bsnavigation/controller.php, blocks/bsnavigation/add.php, blocks/bsnavigation/composer.php, blocks/bsnavigation/db.xml, blocks/bsnavigation/css_form/repeatable-ft.form.css, blocks/bsnavigation/css_form, blocks/bsnavigation, blocks/portfolio/edit.php, blocks/portfolio/config.json, blocks/portfolio/view.php, blocks/portfolio/icon.png, blocks/portfolio/form.php, blocks/portfolio/controller.php, blocks/portfolio/add.php, blocks/portfolio/composer.php, blocks/portfolio/db.xml, blocks/portfolio, blocks/bootstmenu/edit.php, blocks/bootstmenu/config.json, blocks/bootstmenu/auto.js, blocks/bootstmenu/view.php, blocks/bootstmenu/js_form/handlebars-helpers.js, blocks/bootstmenu/js_form/handlebars-v4.0.4.js, blocks/bootstmenu/js_form, blocks/bootstmenu/icon.png, blocks/bootstmenu/form.php, blocks/bootstmenu/controller.php, blocks/bootstmenu/add.php, blocks/bootstmenu/composer.php, blocks/bootstmenu/db.xml, blocks/bootstmenu/css_form/repeatable-ft.form.css, blocks/bootstmenu/css_form, blocks/bootstmenu, blocks/opentimes/edit.php, blocks/opentimes/config.json, blocks/opentimes/view.php, blocks/opentimes/icon.png, blocks/opentimes/form.php, blocks/opentimes/controller.php, blocks/opentimes/add.php, blocks/opentimes/composer.php, blocks/opentimes/db.xml, blocks/opentimes, blocks/parlax/edit.php, blocks/parlax/config.json, blocks/parlax/auto.js, blocks/parlax/view.php, blocks/parlax/js_form/handlebars-helpers.js, blocks/parlax/js_form/handlebars-v4.0.4.js, blocks/parlax/js_form, blocks/parlax/icon.png, blocks/parlax/form.php, blocks/parlax/controller.php, blocks/parlax/add.php, blocks/parlax/composer.php, blocks/parlax/db.xml, blocks/parlax/css_form/repeatable-ft.form.css, blocks/parlax/css_form, blocks/parlax, blocks/anchorpoint/edit.php, blocks/anchorpoint/config.json, blocks/anchorpoint/view.php, blocks/anchorpoint/icon.png, blocks/anchorpoint/form.php, blocks/anchorpoint/controller.php, blocks/anchorpoint/add.php, blocks/anchorpoint/composer.php, blocks/anchorpoint/db.xml, blocks/anchorpoint, jobs/clear_empty_workflow_progress.php, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, mail/validate_user_email.php, mail/user_registered_approval_complete.php, mail/private_message_response_enabled.php, mail/facebook_account_connected.php, mail/won_badge.php, mail/mail_importer_error.php, mail/private_message.php, mail/user_register.php, mail/block_form_submission.php, mail/private_message_admin_warning.php, mail/basic_workflow_notification.php, mail/new_conversation_message.php, mail/forgot_password.php, mail/user_register_approval_required.php, mail/spam_detected.php, mail/user_register_approval_required_to_user.php, blocks/bsnavigation/edit.php, blocks/bsnavigation/config.json, blocks/bsnavigation/auto.js, blocks/bsnavigation/view.php, blocks/bsnavigation/js_form/handlebars-helpers.js, blocks/bsnavigation/js_form/handlebars-v4.0.4.js, blocks/bsnavigation/js_form, blocks/bsnavigation/icon.png, blocks/bsnavigation/form.php, blocks/bsnavigation/controller.php, blocks/bsnavigation/add.php, blocks/bsnavigation/composer.php, blocks/bsnavigation/db.xml, blocks/bsnavigation/css_form/repeatable-ft.form.css, blocks/bsnavigation/css_form, blocks/bsnavigation, blocks/portfolio/edit.php, blocks/portfolio/config.json, blocks/portfolio/view.php, blocks/portfolio/icon.png, blocks/portfolio/form.php, blocks/portfolio/controller.php, blocks/portfolio/add.php, blocks/portfolio/composer.php, blocks/portfolio/db.xml, blocks/portfolio, blocks/bootstmenu/edit.php, blocks/bootstmenu/config.json, blocks/bootstmenu/auto.js, blocks/bootstmenu/view.php, blocks/bootstmenu/js_form/handlebars-helpers.js, blocks/bootstmenu/js_form/handlebars-v4.0.4.js, blocks/bootstmenu/js_form, blocks/bootstmenu/icon.png, blocks/bootstmenu/form.php, blocks/bootstmenu/controller.php, blocks/bootstmenu/add.php, blocks/bootstmenu/composer.php, blocks/bootstmenu/db.xml, blocks/bootstmenu/css_form/repeatable-ft.form.css, blocks/bootstmenu/css_form, blocks/bootstmenu, blocks/opentimes/edit.php, blocks/opentimes/config.json, blocks/opentimes/view.php, blocks/opentimes/icon.png, blocks/opentimes/form.php, blocks/opentimes/controller.php, blocks/opentimes/add.php, blocks/opentimes/composer.php, blocks/opentimes/db.xml, blocks/opentimes, blocks/parlax/edit.php, blocks/parlax/config.json, blocks/parlax/auto.js, blocks/parlax/view.php, blocks/parlax/js_form/handlebars-helpers.js, blocks/parlax/js_form/handlebars-v4.0.4.js, blocks/parlax/js_form, blocks/parlax/icon.png, blocks/parlax/form.php, blocks/parlax/controller.php, blocks/parlax/add.php, blocks/parlax/composer.php, blocks/parlax/db.xml, blocks/parlax/css_form/repeatable-ft.form.css, blocks/parlax/css_form, blocks/parlax, blocks/anchorpoint/edit.php, blocks/anchorpoint/config.json, blocks/anchorpoint/view.php, blocks/anchorpoint/icon.png, blocks/anchorpoint/form.php, blocks/anchorpoint/controller.php, blocks/anchorpoint/add.php, blocks/anchorpoint/composer.php, blocks/anchorpoint/db.xml, blocks/anchorpoint, jobs/clear_empty_workflow_progress.php, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fr_FR/LC_MESSAGES/messages.mo, languages/fr_FR/LC_MESSAGES, languages/fr_FR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/tr_TR/LC_MESSAGES/messages.mo, languages/tr_TR/LC_MESSAGES, languages/tr_TR, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, mail/validate_user_email.php, mail/user_registered_approval_complete.php, mail/private_message_response_enabled.php, mail/facebook_account_connected.php, mail/won_badge.php, mail/mail_importer_error.php, mail/private_message.php, mail/user_register.php, mail/block_form_submission.php, mail/private_message_admin_warning.php, mail/basic_workflow_notification.php, mail/new_conversation_message.php, mail/forgot_password.php, mail/user_register_approval_required.php, mail/spam_detected.php, mail/user_register_approval_required_to_user.php

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.4.38 (cPanel) OpenSSL/1.0.2r mod_bwlimited/1.4

# Server API
cgi-fcgi

# PHP Version
5.6.40

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, SimpleXML, soap, sockets, SourceGuardian, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, Zend OPcache, zip, zlib.

# PHP Settings
max_execution_time - 300
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 10000
memory_limit - 256M
post_max_size - 128M
sql.safe_mode - Off
upload_max_filesize - 128M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5
zend_optimizerplus.max_accelerated_files - 2000
zend_optimizerplus.max_file_size - 0
zend_optimizerplus.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36

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