Upgrade error - URGENT
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Hi,
Just tired to upgrade and am getting this error message.
Class 'Concrete\Package\CcOptinFree\CcOptin' not found
Thoughts?
Best Phil
Just tired to upgrade and am getting this error message.
Class 'Concrete\Package\CcOptinFree\CcOptin' not found
Thoughts?
Best Phil
| Type: | Discussion |
|---|---|
| Status: | In Progress |
Hi, I was upgrading from 5.7.4.2 to 5..7.5 I had the latest version of your package installed 0.9.16. Whole site was dead. Luckily I was able to fully rollback the upgrade and got the site back.
Hi. Got the excact same problem.
I have upgraded my C5 to version 5.7.5 - working fine.
Just added this block through the marketplace and the whole site crached. Every visitor will now see: Class 'Concrete\Package\CcOptinFree\CcOptin' not found
Is there any solution or rollback to this?
Best Regards Benny
I have upgraded my C5 to version 5.7.5 - working fine.
Just added this block through the marketplace and the whole site crached. Every visitor will now see: Class 'Concrete\Package\CcOptinFree\CcOptin' not found
Is there any solution or rollback to this?
Best Regards Benny
Sorry to hear that, I'll look for a reason and a remedy. The most frequent problem people had is when using a very old version of PHP, 5.2. It is 9 years old and full of security holes so we didn't consider people using it. Upgrading to at least 5.3 could fix the issue. I'll be back with more information soon.
Best regards,
Andy
Best regards,
Andy
I was using php 5.3.29..
I am using PHP version 5.6.12.
I really don´t know much about PHP and totally ned to this. This was actually the first time installing a module - so I´m very glad that You will look into it. :-)
I really don´t know much about PHP and totally ned to this. This was actually the first time installing a module - so I´m very glad that You will look into it. :-)
I can confirm that it happens in 5.7.5 for me as well. Every concrete version update seems to break something. Well, thanks guys for reporting it, I will fix it as soon as possible and release a new version.
Best regards,
Andy
Best regards,
Andy
Are You able to tell me how to roll it back - or do I have to make a new installation?
Yes, you can restore the site by going to the "Packages" table in the database and deleting the opt-in row. When I've released the new version you can install it again as before.
Hi I updated to from 5.7.4.2 to 5.7.5 today.
As i was installing add-ons, I installed the "Opt-In Free 5.7 - Pop-ups & Slide-ins"
(http://www.giovannifx.com/index.php/dashboard/extend/addons/view_detail/1848)
as soon as i finished installing it I got this error --
(Class 'Concrete\Package\CcOptinFree\CcOptin' not found) and can't access the website at all. HELP?
**** Could you please tell me how to access the database and remove the Opt-Ins as stated above? THANK YOU! :)
As i was installing add-ons, I installed the "Opt-In Free 5.7 - Pop-ups & Slide-ins"
(http://www.giovannifx.com/index.php/dashboard/extend/addons/view_detail/1848)
as soon as i finished installing it I got this error --
(Class 'Concrete\Package\CcOptinFree\CcOptin' not found) and can't access the website at all. HELP?
**** Could you please tell me how to access the database and remove the Opt-Ins as stated above? THANK YOU! :)
Hi, I cannot help you with detailed instructions unfortunately, there are simply too many website services out there. But you need to find the database management tool for the website host you have, open the "Packages" table of the concrete5 database, and delete the row containing Opt-In Free. That will restore the site.
Thank you. :)
I guess I succeded. I removed every 'Opt-In' I could find in the database and things seems back to normal. :) Thx in advance.
Hello everyone, finally this 5.7.5 compatibility fix is complete. You can now download Opt-In version 0.9.17 and it should work. Thanks for your patience, and let me know if you have any problems.
Best regards,
Andy
Concrete Conversion
Best regards,
Andy
Concrete Conversion
My site is down from the upgrade from 5.6.x to 5.7.x with this error message. I was able to remove optin 5.6 and added 5.7 thru the concrete5 website. No change. How do I find the database to edit optin out?
You need to find the database management tool for the website host you have, open the "Packages" table of the concrete5 database, and delete the row containing Opt-In Free. That will restore the site.
Best regards,
Andy
Concrete Conversion
Best regards,
Andy
Concrete Conversion
Best regards,
Andy
Concrete Conversion