Responsive images do not resize on Mobile

Permalink Browser Info Environment
this is basically a duplicate of the issue found on the free version:
https://www.concrete5.org/marketplace/addons/opt-in-free1/support/wi...

except we have already upgraded to version 0.9.17 - Our pop-up campaign isn't resizing to fit the screen size on mobile browsers. I'm wondering if there is a 'responsive' option to set or maybe something funky with the CSS?

Type: Pre-Sale
Status: In Progress
View Replies:
ConcreteConversion replied on at Permalink Reply
ConcreteConversion
Hello, sorry for the late reply. Not all templates are responsive, due to space limitation we could only make the single email-field templates fully responsive. If you are using one of those however, then there could be a problem with the css.

Best regards,
Andy
Concrete Conversion

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.5.2
Version Installed - 5.7.5.2
Database Version - 20150731000000

# concrete5 Packages
Apex Editor (1.0.6), Opt-In Pro (0.9.17), ProBlog (2.6.1), Stupid Slider (0.9.1), Thumb Gallery (1.0.3).

# concrete5 Overrides
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# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.2.22 (Ubuntu)

# Server API
apache2handler

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5.3.10-1ubuntu3.19

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apache2handler, bcmath, bz2, calendar, Core, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
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safe_mode - Off
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safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 20M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH

Browser User-Agent String

Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.80 Safari/537.36

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