Accidentally bought two licenses?

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Chad,
Long time ProBlog and ProEvents user here. Big fan.

Long story, but I purchased a new license yesterday for ProBlog, and for some reason after I purchased it, it didn't show up in my "Purchase History" or my "Licenses" page. So, after waiting a while, and believing I made a mistake during purchase, I went through the purchase process again. Still, nothing showed up in my Purchase History or Licenses and I could not assign the license.

So, this morning, I looked and now my purchase history shows ONE purchase and ONE license...but my Paypal account shows two purchases of $30.

My question is can you check your end and see if you are showing two licenses purchased by me last night. If so, can you refund one of them?

Thanks Chad,
Bobby Schultz

Type: Pre-Sale
Status: In Progress
ChannelMarkerMedia
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RadiantWeb replied on at Permalink Reply
RadiantWeb
Hi there,

This is an auto responder to let you know that your support ticket has been forwarded to our entire support team at RadiantWeb!

Support tickets are reviewed Mondays thru Fridays 9am to 9pm & Saturdays 9am to 12pm EST.

A support team member will be following up with you as soon as possible.

Thank for supporting RadiantWeb Products!

RadiantWeb Support
http://goradiantweb.com
ChannelMarkerMedia replied on at Permalink Reply
ChannelMarkerMedia
Chad,
Franz (I assume from the C5 dev team) took care of this for me.

Thank you,
Bobby

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