Can't add values for dropdown selection using "Select Values" question type

Permalink Browser Info Environment
I can't add values to the "Select Values" question type. The Add button doesn't work. I've tried different browsers, etc. See attached screen-shot.

1 Attachment

Type: Pre-Sale
Status: In Progress
View Replies:
RadiantWeb replied on at Permalink Reply
Hi there,

This is an auto responder to let you know that your support ticket has been forwarded to our entire support team at RadiantWeb!

Support tickets are reviewed Mondays thru Fridays 9am to 9pm & Saturdays 9am to 12pm EST.

A support team member will be following up with you as soon as possible.

Thank for supporting RadiantWeb Products!

RadiantWeb Support
nlesupport replied on at Permalink Reply 1 Attachment
It looks like the issue is only if you try to add the values in the question edit popup within the form "Edit" window.

I was able to edit the question directly with the + symbol, then I was able to add the values (see screen-shot).

I did a double check to see if the "allow multiple values" was checked first; yes in both cases.

I'll try to edit the question type directly before adding in the form editor from now on.

One more issue: The "Preview Form" did not work; it worked yesterday, but I've added more questions. Is there a limit to the number of questions before the Preview pop-up doesn't display (blank page).
RadiantWeb replied on at Permalink Reply
definitely not seeing this. My guess would be that you have a javascript error in your site caused by an addon. If you right click and "inspect" the console tab while trying to add/edit the select option, you might find a clue there.

nlesupport replied on at Permalink Reply
I looked on the js console for errors; didn't see any.
Now I can't use the editor at all!
The problem got worse after I posted this question because there was an update for this plugin that loaded and now I get this error message when I click in the 'Example Form" edit-icon:
Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /home1/nlecom/public_html/wifilibrary/packages/proforms/models/attribute/types/associate_object/controller.php on line 128.

This is what the console says on that error:
The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol. 3

Thanks Chad, I believe you found my mistake in the other message thread @stephaniemull. The PHP version was not 5.3+ because I was installing on an old site as an add-on domain. I've upgraded PHP to 5.4.

concrete5 Environment Information

# concrete5 Version

# concrete5 Packages
Accordion Content (1.1), Designer Content (3.1.1), Example FAQ (1.2.0), FAQ Page Manager (1.0), Foundation 5 (1.6.0), Print my page (1.0.3), Print Page (1.4), Pro Forms (7.5.6).

# concrete5 Overrides
languages/zh_TW, languages/ar, languages/vi_VN, languages/nb_NO, languages/nl_NL, languages/fa_IR, languages/es_MX, languages/tr_TR, languages/he_IL, languages/fi_FI, languages/sk_SK, languages/it_IT, languages/es_AR, languages/zh_CN, languages/el_GR, languages/ja_JP, languages/de_DE, languages/pt_PT, languages/es_ES, languages/da_DK, languages/ru_RU, languages/es_PE, languages/cs_CZ, languages/fr_FR, languages/sv_SE, languages/sl_SI, languages/ro_RO

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off

# Server Software

# Server API

# PHP Version

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dbase, dom, exif, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, json, ldap, libxml, mbstring, mcrypt, mhash, mime_magic, mysql, mysqli, ncurses, odbc, openssl, pcntl, pcre, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, SQLite, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Optimizer, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 50M
safe_mode - Off
safe_mode_exec_dir - <i>no value</i>
safe_mode_gid - Off
safe_mode_include_dir - <i>no value</i>
sql.safe_mode - Off
upload_max_filesize - 50M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 200000
pcre.recursion_limit - 200000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
safe_mode_allowed_env_vars - PHP_
safe_mode_protected_env_vars - LD_LIBRARY_PATH

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.