Gallery missing after launch of website

Permalink Browser Info Environment
After moving the website from our dev server to the client's domain the gallery no longer functions. I have tried reinstalling the plugin but this has not resolved my issue. Any help warmly welcome.

Type: Discussion
Status: Resolved
hudsonarmstrong
View Replies:
mnakalay replied on at Permalink Reply
mnakalay
Hello, could you send me a link and give me some details such as:
- did you update the gallery recently
- are you using a template

Thank you
hudsonarmstrong replied on at Permalink Reply
hudsonarmstrong
Hi,

We are using a custom template, the website page is located at http://www.trewayfarmturkeys.co.uk/about-us/photo-gallery... .

We did not update the gallery after transferring it to the live site, it was tested prior to being uploaded to the live server so was working without issue before the move.

If you would like to send me your email address I can provide login details.

Thanks :)
mnakalay replied on at Permalink Reply
mnakalay
Yes that would be helpful. I am sending you a PM with my email. Could you also send me your template please. The one you have on your live server.

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.4.2
Version Installed - 5.7.4.2
Database Version - 20150504000000

# concrete5 Packages
Block Designer (1.2.3), Block Designer Pro (1.0.2), EZ Paypal (0.9), Touch Gallery (2.0.6).

# concrete5 Overrides
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themes/ha/css/bootstrap/mixins/_responsive-visibility.scss, themes/ha/css/bootstrap/mixins/_pagination.scss, themes/ha/css/bootstrap/mixins/_center-block.scss, themes/ha/css/bootstrap/mixins/_labels.scss, themes/ha/css/bootstrap/mixins/_background-variant.scss, themes/ha/css/bootstrap/mixins/_tab-focus.scss, themes/ha/css/bootstrap/mixins/_grid.scss, themes/ha/css/bootstrap/mixins/_progress-bar.scss, themes/ha/css/bootstrap/mixins/_nav-vertical-align.scss, themes/ha/css/bootstrap/mixins/_text-overflow.scss, themes/ha/css/bootstrap/mixins/_opacity.scss, themes/ha/css/bootstrap/mixins/_forms.scss, themes/ha/css/bootstrap/mixins/_text-emphasis.scss, themes/ha/css/bootstrap/mixins/_resize.scss, themes/ha/css/bootstrap/mixins/_hide-text.scss, themes/ha/css/bootstrap/mixins/_alerts.scss, themes/ha/css/bootstrap/mixins/_list-group.scss, themes/ha/css/bootstrap/mixins/_clearfix.scss, themes/ha/css/bootstrap/mixins/_panels.scss, themes/ha/css/bootstrap/mixins/_vendor-prefixes.scss, themes/ha/css/bootstrap/mixins, themes/ha/css/bootstrap/_labels.scss, themes/ha/css/bootstrap/_tooltip.scss, themes/ha/css/bootstrap/_grid.scss, themes/ha/css/bootstrap/_print.scss, themes/ha/css/bootstrap/_navs.scss, themes/ha/css/bootstrap/_modals.scss, themes/ha/css/bootstrap/_jumbotron.scss, themes/ha/css/bootstrap/_thumbnails.scss, themes/ha/css/bootstrap/_theme.scss, themes/ha/css/bootstrap/_responsive-utilities.scss, themes/ha/css/bootstrap/_scaffolding.scss, themes/ha/css/bootstrap/_variables.scss, themes/ha/css/bootstrap/_forms.scss, themes/ha/css/bootstrap/_close.scss, themes/ha/css/bootstrap/_mixins.scss, themes/ha/css/bootstrap/_breadcrumbs.scss, themes/ha/css/bootstrap/_code.scss, themes/ha/css/bootstrap/_alerts.scss, themes/ha/css/bootstrap/_list-group.scss, themes/ha/css/bootstrap/_responsive-embed.scss, themes/ha/css/bootstrap/_navbar.scss, themes/ha/css/bootstrap/_dropdowns.scss, themes/ha/css/bootstrap/_panels.scss, themes/ha/css/bootstrap/_popovers.scss, themes/ha/css/bootstrap/_progress-bars.scss, themes/ha/css/bootstrap, themes/ha/css/style.scss, themes/ha/css, themes/ha/right_sidebar.php, themes/ha/article.php, themes/ha

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.4.44

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, shmop, SimpleXML, soap, SPL, SQLite, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib.

# PHP Settings
max_execution_time - 50000
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 5000
memory_limit - 120M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 40M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5

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