PLEASE HELP: Install error

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I still can't install Instafeed. I've deleted pkg, re-downloaded and re-installed. In the Add Functionality window, it shows up under "Awaiting Installation". I click install and get this error:

simplexml_load_file(): /home/themusicrowshow/public_html/CMS4/packages/vivid_instafeed/blocks/vivid_instafeed/db.xml:9: parser error : attributes construct error

PLEASE HELP. I've been trying to get this to install since I bought it and have received little response from you other than to tell me to re-install it, which I have done MANY times now.

Thank you.

Type: Pre-Sale
Status: In Progress
HeinoM
View Replies:
HeinoM replied on at Permalink Reply
HeinoM
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
Vivid replied on at Permalink Reply
Vivid
Hey there - sorry for the lack of reply. We're corrected the issue, and though we've refunded the license, you may upgrade to the latest and feel free to continue using it. I apologize. Let me know if there's anything else we can do.

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.3
Version Installed - 5.7.2.1
Database Version - 20141219000000

# concrete5 Packages
Anitya Theme (0.9.1), Audio Podcast Pro (1.0.2), Call to Action (0.9.1), Formigo Slider (2.0.0), Fruitful (1.1.1), HTML5 Audio Player Pro (2.0.3), Instafeed (0.9.4), ProBlog (2.0.4), Share Me (0.9.1), Social Media Icons (0.9.1), Stupid Slider (0.9.1), Thumb Gallery (1.0.1), Vivid Carousel (1.0), Woofu Forms (2.0.0).

# concrete5 Overrides
languages/sv_SE, languages/it_IT, languages/da_DK, languages/ru_RU, languages/sl_SI, languages/ja_JP, languages/el_GR, languages/fi_FI, languages/de_DE, languages/tr_TR, languages/fr_FR, languages/nl_NL

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache mod_fcgid/2.3.10-dev

# Server API
cgi-fcgi

# PHP Version
5.4.35

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, inotify, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, shmop, SimpleXML, soap, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, Zend Guard Loader, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 1000
memory_limit - 128M
post_max_size - 50M
sql.safe_mode - Off
upload_max_filesize - 50M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.95 Safari/537.36

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Request Refund

Click below to request a refund for License #7694309. Currently unassigned.
Created on Dec 31 2014 at 9:51 am
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