Popup image link broken on live site

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I have a number of popups on a large site. The addon is perfect for what I needed so I was delighted to find it.

I've been developing the site locally for many months and uploading periodically to the server for the client to check. The client kept saying although they could see the thumbnail image for the popup, once the popup was triggered, the image in the popup modal was showing a broken link. When I checked from my computer, all the popups were displaying perfectly.

We finally worked out that the link to the popped up image had a path to my localhost version, so when I was on the live site it was pulling the image from my local version.

I have temporarily remedied this by logging into the live version of the site and re-adding the images from there, but it's a bit time consuming, as I am continuing with other client amends on my local version and every time I upload I have to re-do the popup images on the live version.

Could you advise please?
Many thanks
Allison

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Type: Ticket
Status: Archived
AllisonFewtrell
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pvernaglia replied on at Permalink Reply
pvernaglia
Hi,

You are uploading application/files to the live site and importing the updated database?

Have you tried clearing the cache on the live site after you upload?
pvernaglia replied on at Permalink Reply
pvernaglia
I just put up version 2.3, install that it should correct the problem moving forward. It won't have an effect on existing blocks, only on new ones or when old ones are saved
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

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concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.2
Version Installed - 8.5.2
Database Version - 20190925072210

# Database Information
Version: 5.6.38
SQL Mode: NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Extreme Clean (7.1.5), HTML5 Audio Player Basic (2.0.7), Magic Tabs (7.2.3), Ts4se (2.0.2), Webli Content PopUp (2.1), Whale OWL Carousel (2.5.8)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.2.34 (Unix) mod_wsgi/3.5 Python/2.7.13 PHP/7.2.1 mod_ssl/2.2.34 OpenSSL/1.0.2j DAV/2 mod_fastcgi/2.4.6 mod_perl/2.0.9 Perl/v5.24.0

# Server API
apache2handler

# PHP Version
7.2.1

# PHP Extensions
apache2handler, bcmath, bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, Reflection, session, SimpleXML, soap, sockets, sodium, SPL, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 80M
upload_max_filesize - 80M
ldap.max_links - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36

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