slide animation not working

Permalink Browser Info Environment
Hello,

I updated your app today and the option to change the slide speed is different. Now my slides are not moving at all and I can't seem to figure out how to change that. Please advise.

Type: Pre-Sale
Status: In Progress
EIDLTD
View Replies:
shahroq replied on at Permalink Reply
shahroq
Hi,
Do you set caption bg color? If so, as we mentioned at the option subtitle: "Caption Bg Color is not working with animation, you should disable animation "
EIDLTD replied on at Permalink Reply
EIDLTD
I do not see Caption bg color, I only see carousel bg color, items bg color and font color and all of those are set to none.
shahroq replied on at Permalink Reply
shahroq
Can you provide us a live link to check?
EIDLTD replied on at Permalink Reply
EIDLTD
Here is one of the slides that is not working
http://trovan.wgt2.com/index.php/en/companion-animals...

and this one is working just fine, but I can't find a difference between the two sliders other than the padding.
http://trovan.wgt2.com/index.php/en/livestock...
shahroq replied on at Permalink Reply
shahroq
On the first one: autoPlay is not set or equal to 0.
EIDLTD replied on at Permalink Reply
EIDLTD
I do not see an option to change the auto play feature. Is there anyway someone would be able to contact me by phone to troubleshoot this issue. There are a few more issues as well that I feel are best discussed over the phone. 805.506.1390
shahroq replied on at Permalink Reply 1 Attachment
shahroq
Which version are u in?
Check the screeshot.

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.5.6
Version Installed - 5.7.5.6
Database Version - 20151221000000

# concrete5 Packages
Customize Editing Interface (0.9.3), Magic Tabs (7.0.1), Vivid Simple Accordion (1.0.1), Whale OWL Carousel (2.5.6).

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