Addon no longer working

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Hi JB,

Love this addon and client loved the ease at loading new videos. It just quit working and when page is called up, just sits there and spins and won't display the videos. Can you please let me know if there is something that can be done to rectify this? Obviously, they are not very happy right now. There business is video production and they were ecstatic about the addon and now it quit.

HELP please- would be great to get this back up as soon as possible

Cheers and thanks
Joe

BTW their URL: naplesoriginalvideo.com

1 Attachment

Type: Pre-Sale
Status: In Progress
surfsupjoe125
View Replies:
jb1 replied on at Permalink Reply
jb1
Hi Joe,

Sorry for the inconvenience.

We are going to release a new version within this week. We are still creating the OAuth scripts for the new version of Youtube API. Youtube apparently have upgraded their version and we are working on this.

JZ
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Thanks JB

I uninstalled your addon and now when trying to edit that area on the page
get errors and can't even edit it now. Keeps referring to
Jb_Youtubechannel. I guess I should have left it alone. I have unassigned
the addon and will just leave it alone I guess until you guys are done. Do
you have any ideas why it would produce that error now?

Thanks for the quick heads up. My clients are freaking out since no videos
are displayed, yikes

Cheers and thanks


*Joe Notarianni*
Tel:(239) 434-7095
Cell:(239) 298-3984
surfsupjoe125 replied on at Permalink Reply 1 Attachment
surfsupjoe125
I have attached the error. If I try to add anything in that area, this is what I get. I was going to install something else in the iterim but I am unable to do so. Any ideas???
surfsupjoe125 replied on at Permalink Reply 1 Attachment
surfsupjoe125
Hi again,

Not sure if you received me additonal email. I cannot edit that area on the page. I was going to replace it with something in the interim but keep getting this error(attached). Any ideas so I can get , at least, some videos displayed until you are completed with the update?

BIG thx and cheers
jb1 replied on at Permalink Reply
jb1
Hi Joe,
JB here. JZ will get back to you asap. We work on the GMT+8 timezone so your messages came through around midnight last night. As soon as JZ is up this morning he'll respond to your urgent message. Thanks for your understanding.

JB
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi JB

I corrected the problem I was having by working on DB. the site itself is fine again and I can edit blocks without errors. All I need now is your revision to the Addon and I can get the videos to display again. Thanks for the answer & I look forward to the revised YouTube channel.

BIG thx and good morning to you
Joe

Please excuse typos and abbreviations as this was sent from my iPhone

> On Jun 7, 2015, at 9:17 PM, concrete5 Community <discussions@concretecms.com> wrote:
jb1 replied on at Permalink Reply
jb1
Hi

Sorry I was already off when you sent those messages.

Great to hear you have that resolved already. We will keep you posted and let you know once the update is ready.

JZ
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
BIG thanks Guys

Joe


*Joe Notarianni*
Tel:(239) 434-7095
Cell:(239) 298-3984
76West replied on at Permalink Reply
76West
Hello Friends ::

Having the same trouble herehttp://woodcraftcamps.com/index.php?cID=237...
Just purchased/installed add-on ... perhaps new version hasn't hit marketplace yet?

Please advise
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi Guys,

any update concerning the you tube channel fix?

BIG thanks,
Joe
jb1 replied on at Permalink Reply
jb1
Hi All,

Sorry for the delay. I just came from a short vacation and got sick for a while and wasn't able to work on the updates on this add-on. Anyway I'm back and I am still on the works on the update. It will be ready by the end of the week. We will keep you posted.

JZ
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Hi JZ,

Thx for the update and glad you had time to get refreshed!

Cheers


*Joe Notarianni*
Tel:(239) 434-7095
Cell:(239) 298-3984
76West replied on at Permalink Reply
76West
Great news and thanks for the update! Standing by.
jb1 replied on at Permalink Reply
jb1
Hi

We just run into a bit of trouble. We are going to work over the weekends to have this release on Sunday.

Thanks for your patience.

JZ
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
thx Guys really appreciate your effort

cheers



*Joe Notarianni*
Tel:(239) 434-7095
Cell:(239) 298-3984
jb1 replied on at Permalink Reply
jb1
Hi

Just an update. There are limitations in C5 that we need to solve to make this add-on more secure. The C5 system seems to have little support for 3rd party libraries. We are doing our best to finish this.

Again, thanks very much for your patience.

JZ
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Thanks JZ - I know my clients will surely be happy!

Cheers


*Joe Notarianni*
Tel:(239) 434-7095
Cell:(239) 298-3984
76West replied on at Permalink Reply
76West
Thanks guys! We appreciate the update(s) hopefully it's not too painful for you to finish!
jb1 replied on at Permalink Reply
jb1
Hi

We will be submitting an update to the PRB tomorrow and check to see if it gets approved. Once it is so we will update this thread.

Thank you for your patience.

JZ
surfsupjoe125 replied on at Permalink Reply
surfsupjoe125
Thanks Guys!! Sorry it was such a bunch of work for you.

My best,
Joe


*Joe Notarianni*
Tel:(239) 434-7095
Cell:(239) 298-3984
jb1 replied on at Permalink Reply
jb1
Hi

Thanks for your patience. The update just got approved. Kindly upgrade your copies to the latest version 1.3.18 and follow the instructions found in the Help tab.

With the changes on the API we have taken out the "Subscription" type and the "Initial Video" selection. We will continually update this add-on and do our best to reintroduce these old features.

Again thank you for your support.

JZ

concrete5 Environment Information

# concrete5 Version
5.6.3.2

# concrete5 Packages
Content Around Image (1.23), Extended Form (2.6), Html5 Video (1.0.3), Iframe (1.0), Quickie Player (0.9.1), Red (1.0), Round Corners On Anything (1.3), tnSpacer (1.3), YouTube Channel (1.3.17), Youtube Max (1.0).

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Browser User-Agent String

Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.81 Safari/537.36

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