Themes is not running

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I bougt and installed Academy today. After setting setting it as standard the site looks not at all like it should.
Does the theme run with Core Version - 8.5.4 or not?
How can we get it running? Otherwise I would need a refund of my payment

Type: Ticket
Status: Resolved
NinaT
View Replies:

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.4
Version Installed - 8.5.4
Database Version - 20200609145307

# Database Information
Version: 5.7.28-nmm1-log
SQL Mode: NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Academy (1.3.8)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - Off
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
fpm-fcgi

# PHP Version
7.3.22-nmm1

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gender, gettext, gmp, hash, htscanner, http, iconv, imagick, imap, interbase, intl, ionCube Loader, json, ldap, libxml, mailparse, mbstring, mongodb, mysqli, mysqlnd, OAuth, odbc, openssl, pcre, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, propro, pspell, raphf, recode, Reflection, session, shmop, SimpleXML, soap, sodium, SourceGuardian, SPL, sqlite3, standard, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 3000
memory_limit - 256M
post_max_size - 200M
upload_max_filesize - 200M
ibase.max_links - Unlimited
ibase.max_persistent - Unlimited
ic24.api.max_timeout - 7
ldap.max_links - Unlimited
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
raphf.persistent_handle.limit - -1
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:82.0) Gecko/20100101 Firefox/82.0

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