Theme is not listed in the CMS

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The Alpha theme is connect with my project but I can't select the theme in the CMS.
Any help?


Type: Pre-Sale
Status: In Progress
View Replies:
formigo replied on at Permalink Reply
Have you followed all the steps to get add-ons/themes installed on your site here:

Once the theme/add-on has been assigned to the relevant project then it should be available to download and install on your site.
Kienz replied on at Permalink Reply
I think it's not working because I'm using concrete 5.7.
Is there a update for Alpha available?
formigo replied on at Permalink Reply
Hi no there's no upgrade for Alpha. 5.7 is completely different system in many respects an there's no upgrade path from 5.6 to 5.7, so whilst we are building themes for 5.7 it is impractical to upgrade existng themes.
Kienz replied on at Permalink Reply
Is it possible to get a refund?
formigo replied on at Permalink Reply
If it is possible to attach a 5.7 theme package license to a 5.6 project then that is bug with the concrete5 marketplace. Please would you submit a bug report to raise this.

We can offer a refund of course, or we can offer a 5.7 compatible theme license which is also based on the latest version of Foundation.
Kienz replied on at Permalink Reply
If you can offer a 5.7 compatible version of the Alpha theme would be great.
formigo replied on at Permalink Reply
As already stated we don't have a 5.7 compatible Alpha. We can offer this, which is also foundation based.
Kienz replied on at Permalink Reply
Sorry, I misunderstood you.
In this case I want a refund.
Thanks for your help!
formigo replied on at Permalink Reply
We have now processed the refund for you.

Kind regards

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.3
Version Installed - 5.7.3
Database Version - 20141219000000

# concrete5 Packages
Fruitful (1.1.1).

# concrete5 Overrides
languages/sv_SE, languages/da_DK, languages/el_GR, languages/it_IT, languages/sl_SI, languages/tr_TR, languages/fr_FR, languages/fi_FI, languages/de_DE, languages/nl_NL, languages/ja_JP, languages/ru_RU

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software

# Server API

# PHP Version

# PHP Extensions
apache2handler, bcmath, bz2, calendar, Core, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, json, libxml, mbstring, mhash, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, Phar, posix, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, Zend OPcache, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 64M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_1) AppleWebKit/600.2.5 (KHTML, like Gecko) Version/8.0.2 Safari/600.2.5

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Click below to request a refund for License #7692735. Currently unassigned.
Created on Dec 29 2014 at 4:48 am