Apple - Extended Caption Block - Dynamic Resizing Error

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I am not the site designer, but the site owner. I have noticed a recent problem both with my own website and also the Apple demo site. The Extended Caption blocks are dynamically resizing to different sizes. This is apparent when pressing 'Ctrl + F5'. This is not happening when logged in to edit. I have 3 pages that use these blocks and each is having the problem. Once you have navigated through the site, the problem is not apparent, but when visiting the home page the first time, this is regular.

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Type: Pre-Sale
Status: In Progress
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c5webdesign replied on at Permalink Reply
c5webdesign
Hi Dom,

Will check on this.
Probably when the site was not loaded properly/slow it will not render the block correctly.
I will give an update once I looked into this issue.

Thanks,
RJ
dombrown replied on at Permalink Reply
Thanks for this. What will the time scale be? I ask as my site is live and the issue is very obvious!
Look forward to your response.
c5webdesign replied on at Permalink Reply
c5webdesign
I'll update you within this week sir Dom.

Thanks,
RJ
dombrown replied on at Permalink Reply
Hi RJ,

Have you managed to look at this yet?

Many thanks

Dom
c5webdesign replied on at Permalink Reply
c5webdesign
Hi Dom,

I made the fix on the demo.
Can you check the demo site if issue still persist in your end.
http://demo.c5webdesign.com/apple...
Currently, im not encountering the issue now.

Once you confirm issue is fixed will provide the update.

Thanks,
RJ
dombrown replied on at Permalink Reply
Hi RJ
This issue is still apparent in Firefox.
Dom
c5webdesign replied on at Permalink Reply
c5webdesign
Dom,

Fixed the issue in firefox. please confirm
http://demo.c5webdesign.com/apple...

Thanks,
RJ
dombrown replied on at Permalink Reply
Thanks RJ!!

Muchg better!!

Dom
c5webdesign replied on at Permalink Reply
c5webdesign
Great! will let you know once I'm done updating the production files.

Thanks,
RJ
dombrown replied on at Permalink Reply
Hi RJ,

Will I be able to get a patch from you soon?

Dom
c5webdesign replied on at Permalink Reply
c5webdesign
Hi Dom,

I just made the fixes for the extended block.
Please update the copy/version of your apple.
Available in your dashboard

Thanks,
RJ
dombrown replied on at Permalink Reply
Hi RJ,
Unfortunately, I am still having this problem, please have a look athttp://www.icthusgroup.co.uk
c5webdesign replied on at Permalink Reply
c5webdesign
Hi,

did you update the version of your Apple theme?
the demo looks fine already on my end.

Thanks,
RJ

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