Website has disappeared. No data in the ht access file. Please help!
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The entire website is gone. Only white pages are shown. I can't even log in or access the dashboard.
No error message. Per the host company, there is no data in the ht access file.
No error message. Per the host company, there is no data in the ht access file.
Type: | Pre-Sale |
---|---|
Status: | In Progress |
The theme was installed and up and running. It happened today. The last time I was on the site it was fine, I saved my work, exited with no error messages. Today - nothing. I appreciate any ideas!
Can you provide link to your site?
On Sunday, January 31, 2016, concrete5 Community <
discussions@concretecms.com> wrote:
On Sunday, January 31, 2016, concrete5 Community <
discussions@concretecms.com> wrote:
Yes!
build.shapleys.com
Thank you!
build.shapleys.com
Thank you!
If no .htaccess file then create one. Do you have a local backup of your
site in your computer?
On Sunday, January 31, 2016, concrete5 Community <
discussions@concretecms.com> wrote:
site in your computer?
On Sunday, January 31, 2016, concrete5 Community <
discussions@concretecms.com> wrote:
That's way above my pay grade. Can you help with how to do that?
never mind - got it
When did this happened? When you install the theme?
Thanks,
John
On Sunday, January 31, 2016, concrete5 Community <
discussions@concretecms.com> wrote: