Can´t customize

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Hi! When I'm standing on my homepage, and press the "page settings" button in the upper left corner, and then go do Design, I get the "Customize"-button to show next to the Creative Theme that I've chosen. But, when I press "customize", the computer loads, and then stops. The control panel to the left stays open, but it comes up empty, with nothing to customize. Can you please help me?

2 Attachments

Type: Pre-Sale
Status: In Progress
CamillaPaulander
View Replies:
biaprom replied on at Permalink Reply
biaprom
Hello, i can check this issue. Please pm me with admin and ftp access

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.4
Version Installed - 8.5.4
Database Version - 20200609145307

# Database Information
Version: 5.5.52-MariaDB-cll-lve
SQL Mode:

# concrete5 Packages
Creative (1.1), Palette (2.0.7)

# concrete5 Overrides
None

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Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
7.4.11

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, gnupg, hash, iconv, imagick, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, rar, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, ssh2, standard, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, yaml, zip, zlib

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 120
max_input_vars - 10000
memory_limit - 96M
post_max_size - 64M
upload_max_filesize - 64M
ldap.max_links - Unlimited
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
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odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
unserialize_max_depth - 4096

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; rv:11.0) like Gecko

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