Error received when adding an incoming video to file manager

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I am trying to add a 90MB video file to the filemanager and receive the following error:

exception occurred while executing 'select treeTypeID from TreeTypes where treeTypeHandle = ?' with params ["file_manager"]: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away

Type: Pre-Sale
Status: In Progress
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biaprom replied on at Permalink Reply

this error may be caused with hosting problems with MYSQL or PHP settings.

You need to ask about that.

concrete5 Environment Information


Browser User-Agent String

Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

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