Just installed Creative Template - no site data

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Hi! I just did the install of your theme Creative Template to a fresh empty C5 install - selected install site info - had a short error (that I unfortunately didn't recognise) and was left staring at a blank page. Switched to the template and made it active - went to front page and it was blank - with a blank LHS panel as well; nothing on it at all?

This is about my 8th C5 website - never had it happen before - but my first in 5.8!!!

Just a little concerned;

Cheers - Ian Wilks
Queensland Australia

Type: Ticket
Status: Archived
View Replies:
biaprom replied on at Permalink Reply

Just tested fresh 5.8 version, and all works fine.

Please try again, and if you want use our demo data and install with theme data.

If it happen again, please send me error which you saw.

Ianwil01 replied on at Permalink Reply 1 Attachment
Hi Ivan;
So I totally uninstalled the Template - disassociated the item from the "project" page - then reinstated it to the site again. Downloaded a fresh template again & did the install & included site components - same error - which I captured this time!
"Class 'finfo' not found" - in a red error box.
Any ideas would be welcomed!
cheers - Ian
biaprom replied on at Permalink Reply

Loot at this support article, some people have similar issue.


1. check you php version
2. check php module FileInfo extension

I think you may contact with your hosting and ask about this function and configuration.

Thank you.
admin replied on at Permalink Reply
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.
admin replied on at Permalink Reply
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000

# concrete5 Packages
Creative (1.1), Webli Lightbox Gallery (2.1)

# concrete5 Overrides

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software

# Server API

# PHP Version

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, filter, ftp, gd, gettext, hash, iconv, imap, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, readline, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 3875820019684212736
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5
zend_optimizerplus.max_accelerated_files - 2000
zend_optimizerplus.max_file_size - 0
zend_optimizerplus.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36

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