How do refund EQUINOX? (and insert error)
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hello. 2days ago. I bought "EQUINOX" theme and installed it.
Theme install option :
1. No remove data and install —> fine. not error
2. Yes. remove data and theme data install —> error
error message.
'An exception occurred while executing 'INSERT INTO btTestimonial (bID, fID, name, position, company, companyURL, paragraph) VALUES (?, ?, ?, ?, ?, ?, ?)' with params ["206", "", "Joe Bloggs", "Director", "JB Limited", "", "Praesent bibendum mauris urna, scelerisque commodo neque elementum id. Vivamus congue purus eget placerat rutrum. Phasellus lacus dolor, laoreet eu ligula id, auctor vulputate velit. Phasellus congue mauris lacus, ut. "]: SQLSTATE[HY000]: General error: 1366 Incorrect integer value: '' for column 'fID' at row 1'
and I can choose to 'back to home'
after concrete5 admin tool. Dashboad. On the top right loding logo. is Infinite loop.
Currently, I did not have time to buy another theme.
so I want to refund the payment for the EQUINOX theme.
Theme install option :
1. No remove data and install —> fine. not error
2. Yes. remove data and theme data install —> error
error message.
'An exception occurred while executing 'INSERT INTO btTestimonial (bID, fID, name, position, company, companyURL, paragraph) VALUES (?, ?, ?, ?, ?, ?, ?)' with params ["206", "", "Joe Bloggs", "Director", "JB Limited", "", "Praesent bibendum mauris urna, scelerisque commodo neque elementum id. Vivamus congue purus eget placerat rutrum. Phasellus lacus dolor, laoreet eu ligula id, auctor vulputate velit. Phasellus congue mauris lacus, ut. "]: SQLSTATE[HY000]: General error: 1366 Incorrect integer value: '' for column 'fID' at row 1'
and I can choose to 'back to home'
after concrete5 admin tool. Dashboad. On the top right loding logo. is Infinite loop.
Currently, I did not have time to buy another theme.
so I want to refund the payment for the EQUINOX theme.
Type: | Pre-Sale |
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Status: | In Progress |