Error Using Video for Homepage Background

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Hi James,

I've uploaded an mp4 I want to use as a looping video for my background. When I try to set the video as the page background, I'm getting the error attached to this message. Please advise.

Jeff

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Type: Pre-Sale
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jmssportsllc
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c5box replied on at Permalink Reply
c5box
Hi Jeff,

There are a few things that could cause the issue.
1. You might have converted the video to mp4 from another format and ran to some issues while doing so. I experienced this before and re converting the file fixed it for me.
2. Folder permissions - Might need to check the packages and file directories
3. Session issues -https://www.concrete5.org/community/forums/installation/upload_files...

Please let me know if any of these work. I'll try to look into this more if the issue persist.

Kind regards,
James

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