Forms not working

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Both forms and Legacy forms show a blank window on creation / pop up. We have cleared cache and updated to latest version. Please help.

Type: Pre-Sale
Status: In Progress
View Replies:
bglaser replied on at Permalink Reply
Both the Template package and Concrete 5 needed upgrade. Concrete5 ver 8.2.0 seemed to resolve everything
c5box replied on at Permalink Reply
c5box
Hi

Thanks for choosing my theme. :)

Im glad you resolved the issue. Please let me know if there is anything else I can do to help.

Kind regards,
James

concrete5 Environment Information

# concrete5 Version
Core Version - 8.0.3
Version Installed - 8.0.3
Database Version - 20161216000000

# concrete5 Packages
ABC Auto Reply forms (1.0.4), Automatic Email Obfuscator (2.0.1), Background Image and Overlay (0.9.9), Call to Action (1.0.0), Colorpicker Attribute (0.4), Contact Form (No Links) (1.0), Customize Editing Interface (1.0.1), Cycle2 Slide Show (1.0.1), Dynamic Images (1.2), Event Calendar (3.4), ExchangeCore reCAPTCHA (1.1.1), EZ Bio (1.0), EZ Event (1.0), Fileset Attribute (1.1), Framework Theme (1.7.2.4), Honest Websites Back To Top (1.0.1), HonestWebsites Simple testimonials (1.0.0), Infotown Table (0.9.9), Like This (0.9.1), List files from set (1.0.12), Login/Logout Link (1.0), Login Block (0.9.3), Login Dialog (0.9.7), Login Notification (0.9.1), Login Page Background (0.9), PDF Viewer (1.0.1), Quick Tabs (1.0), Random Image (1.0), Share Me (0.9.1), Spacer (0.9.3), Styled Maps (1.2.3), Stylish Ordered Lists (1.0), Tallacmans Copyright (0.9.3), Vimeo Video (1.0.2), Vivid Carousel (1.0.1), Wave Text (3.0), Wrap anything (0.9.2)

# concrete5 Overrides
languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/es_PE/LC_MESSAGES/messages.mo, languages/es_PE/LC_MESSAGES, languages/es_PE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/es_PE/LC_MESSAGES/messages.mo, languages/es_PE/LC_MESSAGES, languages/es_PE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.6.31

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, hash, iconv, imap, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, SimpleXML, sockets, SPL, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 90
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 5M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

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