Move Site to Live Directory

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I made an attempt to move the site from build production directory over to live directory and the site is broken. It was suggested that I should clear cache and have done so locally and on the server in the files folder. Anyone got any tips? Site will not load.

Type: Ticket
Status: Archived
tommyh
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c5box replied on at Permalink Reply
c5box
Hi,

When you say broken, do you mean there are error messages? Can you send screenshots. Also check your server error logs.

James
tommyh replied on at Permalink Reply
tommyh
HI,

The site just went blank. I restored from a backup. I will address this again later and update you if the issue arises again. I am wondering if it is a cache issue of some sort. Do you have any documentation that discusses moving from a production directory environment on a server into the live root directory of same server? Is there anything to do except just move all the files over?

Any info you can send over would be awesome. Thanks!
tommyh replied on at Permalink Reply
tommyh
Hey James,

Also quick question. Would upgrading to the New Version: 1.7.6. Upgrading from: 1.7.3. cause any issues with customization or change to the theme color scheme. I am going to be doing this update and want to make sure that I did not break the website.
c5box replied on at Permalink Reply
c5box
Hi Tommy

From my experience, there should not be any problems upgrading c5 versions as long as the upgrade is not major e.g. 5.6 to 5.7. But just to be safe, you need to backup every time you do an update.

As for documentation for migration, I don't have any for my themes. Usually documentations like these are made by concrete5 itself or with hosting providers.

But let me know if you got inquiries, I may not have all the answers but I will try to do what I can.

Kind regards,
James
tommyh replied on at Permalink Reply
tommyh
Thanks a bunch for the reply.

Backups check.

So to move from a dev directory to the root live directory... Just move all the files over and one should be good, right?
c5box replied on at Permalink Reply
c5box
If i remember correctly, if you recently upgraded c5, there will be a path in config that is pointing to the new upgraded files. Just try and see if its still being used and update appropriately.

If you are using an unmanaged server, you need to point your apache config to the new directory.

I hope any of that was helpful.

Kind regards
James
tommyh replied on at Permalink Reply
tommyh
Could you please contact me privately?
tommyh replied on at Permalink Reply
tommyh
This was resolved by clearing out the cache folders on the server via ftp.
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

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ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.

concrete5 Environment Information

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c5.8

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Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_3) AppleWebKit/604.5.6 (KHTML, like Gecko) Version/11.0.3 Safari/604.5.6

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